Amazing!!!

Liked: excellent customer service. nicest anywhere I've ever been, even better than those high end places.
Disliked: that people don't appreciate the kindness and hard work they do here.

Overall a good stay

Liked: The room and bathroom were clean and the bed was comfortable. Everything we needed was provided. The room was good value for money. We liked that it was not a problem to check in late, moreover, the lady at the reception was super friendly. The communication through chat beforehand was also very smooth and friendly.
Disliked: We had booked a King room but apparently, no such room was available and so we got one with two full beds instead. Not a big deal for one night but still slightly disappointing. Also, it didn't smell great in there; clearly someone had been smoking and the smell had been compensated for with a bunch of air freshener.

Very good

Exceptional

Good

Liked: The staff was very kind, the Cleaners were very sweet. The front dest was very helpful with information to get us to our graduation event on time and with directions. The building is older so some things aren't as nice but they have been working on some upgrades. The flooring is new along with some of the furniture and sink and mirror.
Disliked: they could do better on the outside care of the rooms

Enjoyed our stay

Liked: No breakfast
Disliked: "

Great value.

Liked: Clean sheets towels and pool. I can’t complain.
Disliked: Nothing to dislike.

Exceptional

Exceptional