Econo Lodge Inn & Suites Flowood, Flowood

It was an overnight stay...

Liked: Cleanliness

Unpleasant

Liked: Location
Disliked: The parking lot is extremely small full of debris and trash. When I pulled up and got closer to the door all I could smell was weed from some guy that was sitting directly in front of the door smoking. I immediately turned around and got back in my car to find another hotel.

Thank you

Disliked: When we arrived check in was great when we got to our room we found that we were put in a double bed when we booked a king room. We called down to have it corrected and they told us that they were having issues with booking.com. I asked if that was the case then why weren’t we informed at check-in? He couldn’t provide my husband and I with and explanation except that could refund our money which would take 3-5 business days. What would have been great was being put into our requested room or be informed at check-in about the problem with booking.com, but that would have been too much like right.

Awesome!!!

Liked: I enjoyed the staff being very friendly! I was staying for my graduation and they actually cared that I was graduating and congratulated me! They were very genuine and excited for me as if I was family! This meant a lot to me! It was also very clean and neat inside and outside! It was quiet and safe as well! I will stay again when in the area!!!

Cleanliness needs to be better.

Liked: Check in was fast and easy with the updated ipad system, made checking in easier.
Disliked: Room was not up to par. Had to clean out the bathtub before I was able to use it. Hair in tub, on floor in bathroom and on pillow (for bathroom, wet Swiffer over the final floor will pick up all loose hair). Big stain they were previously unable to remove was very prominent on the duvet (try peroxide and scrub with room key card until stain lifts).