Liked: Nothing was good.
Disliked: After I checked in, I went to the room and could just push open the door, the lock didn't work. I went to the front desk to ask for a refund and the front desk attendant called her boss. Her boss said that he would not give me a refund but would put me in a different room. I went to the Savannah Civic Center as I didn't have time to fix the issue. On the way to the Civic Center our Uber driver let us know that there was a shooting there last Saturday. It is an awful neighborhood. There are grown men lingering in the hallways from a construction site. I'm guessing, ready to flirt or pounce on any woman that walks through the door. Do not stay at this hotel!

Room was dirty, drug deal...

Liked: It was convenient location.
Disliked: I paid and booked ahead and requested 2 extra pillows as my hubby has a bad back. We get to room, going past a drug deal happening in hallway, and there was the big old king bed with 3 small pillows. When I called front desk she said that they put 2 pillows in there and I then asked how many pillows usually on king bed and she said "2 but I can't accommodate another pillow you'll have to wait until tomorrow to talk to manager." Although I never asked to speak to one. Note the math wasn't adding up. 2 pillows on king bed and then 2 extra pillows I requested prior to paying for the booking over the phone yet I have only 3 pillows.The room was dirty and it looked like mold in shower. I will say bed was comfortable but I pray didn't have need bugs. We went for the breakfast people raves about and it's juice, bread, muffin, cereal and coffee. It was disappointing cause I had to ask for more coffee and donuts were hard. I wouldn't recommend this hotel unless your dipping drugs or get a street Walker for the night.

Pleasant

there was a literal drug...

Disappointing

Disappointing

Liked: The staff was friendly
Disliked: When we arrived they assigned us a room with a clogged bathroom

Exceptional

Bad

Bad

Bad