Good location, poor cleanence in...

Liked: The beds are ok
Disliked: There were cockroaches in the bathroom

Please do not recommend this...

Liked: They have a wonderful staff.
Disliked: Our door wouldn't lock. Their was no shower curtain. The window was open because it was broke. The wifi didn't work. The TV went out and staff had no idea why. The safety latch didn't work for the staff to use while she was in our room. Not safe for staff at all. I felt bad for her but she trusted us and tried to help.

Very poor

Pleasant

Liked: The staff were lovely and accommodating. The bed was extremely comfortable and the room itself was clean.
Disliked: This hotel is extremely dated and run down. It smelled musty. Our 1st room was not acceptable as the mattress had a huge stain on it. The staff were more than happy to give us another room.

Very good

It was ok

Passable

Liked: Close to Kingston Hospital
Disliked: Music blaring in the room next to us.The rooms are clean but run down

Disappointing

Very good