Insects. Bites. Unhelpful staff. Uncomfortable...

Liked: It’s quite dated but fine
Disliked: Air conditioning was advertised but didn’t operate. I switched it on and it blew heat. I queried with staff who said it didn’t operate at this time of year even though the room was boiling. Infestation of insects. Have countless bites everywhere. Horrendous:

Superb

Very good

Liked: The service was excellent!! It was 5 stars service, it was a shame that the hotel needs a bit of upkeep, or at least the room where I stayed.

Solid, traditional and very comfortable...

Liked: Everything with a highlight being the extremely friendly and professional reception staff. We were able to leave our bags in the storage which was greatly appreciated. The location was excellent in terms of access from airport, only 19 mins, and access to metro and a range of buses.
Disliked: Nothing

Very good

Liked: Friendly reception staff. Comfortable beds. Clean. Good to have a small fridge.
Disliked: Not a great breakfast experience, as the person in charge of breakfast didn't turn up. So the remaining staff had had to fill in. They couldn't turn on all the lights, so you couldn't see what was on offer very well. The fresh pastries were not there at the beginning. The toaster is right beside the drinks machine, so there is a traffic jam, as the toaster takes ages to brown a slice and folk are standing around waiting, while others want to pass. It wasn't easy to have a quick breakfast. Disappointing.

Exceptional

Disliked: Very excellent hotel

Nice hotel for a city...

Liked: Hotel located in a quiet, non-touristic area, quite close to a metro stadion so it's easy to get there from the city centre. Staff is very nice and helpful. Breakfast was tasty and diverse, however it's rather continental with some Spanish accents. Room was ok but not too spacious.
Disliked: Well, tortilla de patatas was served cold and I like it heated up. Sometimes there was an unpleasant smell in the bathroom.

Poor

Exceptional