Eco-Hotel La Residenza Guest Reviews
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Sakil Tue, 7 January 2025
Good
Alexandru Sun, 5 January 2025
Superb
Liked: The location is very close to the metro station and the neighborhood feels safe. The breakfast also is good.
Suhita Sat, 4 January 2025
Pleasant
Liked: It was near to metro stop and was also near to a nice park.
Disliked: No electric kettle , which is important for frequent tea drinkers and also when you have cold. Also the breakfast was not friendly for diabetic people. Although the chefs were very friendly, but expected more non-sweet options.
Srdjan Sat, 4 January 2025
Hotel is 7min walk from...
Liked: Good breakfast, there is all you need. The hosts are very kind and ready to help
Farshad Thu, 2 January 2025
Perfect choice
Liked: Staff was super helpful and so kindThe rooms was so clean, comfortable and warmThe location was great 5 minutes walking from metro station (M3 metro line)The breakfast was reach enough
Disliked: I cant say any negative point about our stay
Robert Sun, 29 December 2024
Truely a hidden gem in...
Liked: Staff was very welcoming and friendly.
Disliked: Great vibe and eco-friendly.
Muhammad Sat, 28 December 2024
Hotel running by the scammers
Liked: Nothing was good there including the location,hotel and staff
Disliked: Nothing was good there ,actually the hotel is running by the scammer mafia who all the time looking how to get extra money from you.i booked. Double room ,when arrived to the property ,the first thing they told me that I need a double room but when I should that I already reserved a double room they excussed foebthat and them they asked me that I have to pay 27 euroes for the parking and 25 euroes for my each child.I declined their offer after which they informed me that they will took all of my money which I already paid as a panelty.i told them that I I will not allow them to Rob me any more so lifted the hotel losted all of my booking payment.I was having two little child one Is 8 months old and the other was two years old ,they did not think that I travelled and the condition of both child were not ok ...they were just think to Rob me more ..so would not like to recommend this hotel for anyone (according to my experience )..
Valeriy Tue, 24 December 2024
Good
Liked: The location is convenient, the room was well-cleaned, and the staff was partially friendly (yes, partially!). I want to especially mention the man receptionist (unfortunately, I forgot his name). He spoke clear and fluent English, explained everything in detail, and even gave us a free bottle of water upon check-in, as we arrived late at night.
Disliked: Now for the unpleasant part: the room was very cold! The air conditioning only worked in fan mode (no heating). The cold tiles in the bathroom were absolutely dreadful…As I mentioned, the staff was only “partially” friendly, and that’s not a mistake. Here’s what happened: One day, I returned to my room while the cleaners were finishing up (laying out towels, toiletries, and other items). They told me, “Please come in, we’re almost done—just a couple more minutes, and we’ll leave.” But as soon as I entered the room, the reception staff, seeing this through the cameras, called my room and demanded in a commanding tone that I leave immediately, or the cleaning would stop.I tried to explain that the cleaners were already finishing and about to leave, but they completely ignored me. Then they asked to speak to the cleaner on the phone—and I could hear them yelling at him! Honestly, I’ve never encountered anything like this before.I could understand if they were mopping the floors or actively cleaning, in which case I wouldn’t have entered the room to disturb them. But how can this behavior be justified?As a guest, I don’t want to feel like I’m being scolded. And I certainly don’t want to witness hardworking staff, who were being polite to me, being yelled at for simply doing their jobs. I will not be staying here again.
Miguel Sun, 22 December 2024
Superb
Liu Sat, 21 December 2024
Exceptional