Eastwood Hall, Broxtowe | ConcertHotels.com

Superb

Exceptional

Liked: Excellent customer service
Disliked: Everything was great.

Ok, has potential to be...

Liked: Nice modern rooms
Disliked: Bar area tables untidy, not cleared, not wiped down. Looked slightly understaffed there. Restaurant was fine ( different area).

Nice stay, not the breakfast

Liked: The location Is very nice, although the autumn season probably is not great how it could be in summer time. The hotel has several nice facilities well maintained.The room was quite good and comfortable.All well cleaned and tidy.The personnel were always kind, helpful and welcoming.
Disliked: The breakfast. The coffee and cappuccino were not good (probably not real milk) and the waffle, marmalade and jam were not of our expectations. Surely it can be easily improved.

Superb

Exceptional

A great value lovely hotel.

Liked: The DBB deal is great and it’s a brilliant hotel for families due to the pool and games room. The staff are very friendly.

Superb

Liked: Had everything we needed, really excellent

Perfect short stay, perfect staff,...

Liked: Overall one of the best stays we had, from arrival we enter reception and meet with great lady where facilities are nice smell everywhere you go, it was perfectly clean. Our family room had very comfortable mattresses and I am never like hotel beds but this reminded my own bed…:) we used Spa facilities and this surprisingly was very clean and all - sauna, jacuzzi, pool worked perfectly with no issues…. Breakfast and lunch was included in our price and all was ok apart from first night pizza, which was with burned pad. I would like to say well done for management for choosing great , mostly young people who work there - they all were chatting and smiling to everyone, looked like they love working there… restaurant waitresses was also perfectly doing a job…. Overall we paid 325 pounds for two nights half board, included Spa facilities, parking…. Don’t forget it was 4 of us ( 2 children 2 adults ) and you get lunch vouchers totalling 101 pounds per night with reasonable quality food. Great deal !!!
Disliked: There nothing much to say, all was perfect for us and if I need to say anything negative it will be restaurant food where first night we had to call manager and refuse to eat our pizza as it was like a crispy- burned bottom:) we get 50% off for this ….