Superb

Relaxing

Liked: Beautiful
Disliked: Faster service at the restaurant

It has potential to be...

Liked: The Location and Exterior were great. The bed was comfortable and clean. The Spa at the hotel needs renovation.
Disliked: The interior of the hotel needs major improvements considering the price being charged to consumers . Mould in the bathroom, shower must be around 20/30 years old and didn’t retain pressure. The spa needs work, mouldy black tiles and grouting. Ceiling rainfall shower was just rust an eyesore completely covered in rust and needs treating. The sauna wasn’t in use over the 2 days of our visit and the outside hydro pool was closed also. Fire alarm went off across the hotel around 9:30pm, a couple of minutes later the alarm stopped across the hotel with exception of our room. Went down to reception 4 times to ask them what was occurring. After 45 minutes of having to endure it in our room it was eventually disabled. I shouldn’t have needed to go down to reception 4 times to alert staff to the issue.

Beautiful location but tired facilities

Liked: Location
Disliked: Uncomfortable pillows - lumpy and in need of replacement. I woke up with neck and back pain. The bath couldn’t be emptied as the plug wouldn’t release - old mechanism. The bathroom needs maintenance. Taps are stiff and difficult to use

Old world charm

Liked: Just a beautiful old building. Staff were exceptional.
Disliked: The property is beautiful but a little dated - it’s obviously an old property but I would suggest that it maybe needs a little TLC.

Exceptional

Ok

Liked: Staff look like they don’t want to be there
Disliked: Room was so dirty and cracks all over the walls.. and understaffed and we waited over 45 minutes for a drink I with our dinner reservation

Exceptional

Pleasant stay but not worth...

Liked: I had a long curly hair in mine
Disliked: Under the bed was a biscuit that must have been there a while due to the dust on it breakfast had a long hair in it and the cooked English breakfast was small