Meh!

Liked: Honestly there wasn’t much to say about the hotel that we felt was great, but to pick something is the garage opposite the hotel
Disliked: When we arrived at about 8/9pm the receptionist wasn’t very friendly. Seemed like they didn’t want to be there.The towels were rock solid and small.The mattress was filthy and lined with lots of long hair. Not enough toilet roll given.There was not kettle or complementary drink making facilities (unless you buy their breakfast buffet). The walls were paper thin.Mould and damp in the bathroom mainly above the shower. No coat hangersSeemed like the floors have never seen a fresh laid carpet before across the entire hotelSecond night, a huge group of students arrived who were loud right through the night and early hours of the morning which is not great and we know they can not be controlled but, it wasn’t fair to let others guests stay on the same floor. Breakfast was limited and dry.

Bad

Liked: The hotel is very bad, cleaning and staff was unfrendly.Room was very dirty, dust, we are very disappointed with this hotel.The smell its very bad inside the room from bathroom.

Highly recommend, great value!

Liked: Very nice, clean room, very friendly staff and welcome, excellent location. Bus stop, tram and gas station (shop) nearby! Excellent breakfast.

Exceptional

Liked: Absolutely lovely and recommendable...only ib would have wished some scrambled eggs on the breakfast menu
Disliked: No scrambled eggs at breakfast

Passable

Very good

Exceptional

Poor

Terribly rude and unprofessional staff.

Disliked: Unprofessional, rude receptionists. They look at you with hateful eyes and they want you to get lost as soon as possible. They should receive training in communication and hospitality. If we pay money and buy a service, this should not be the return...