Durley Dean Guest Reviews
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Write a review
Jane Mon, 23 December 2024
Value was ok . And...
Liked: The staff were excellent. And I liked the feel of the hotel . The room was comfortable. Though the warm air conditioning worked , it would had felt more cosy if the radiator was on.
Disliked: The Leisure facilities. It was cold in the pool area , and the water wasn’t that warm . Steam room didn’t work. Sauna took ages to warm up and was little more than an electric fire in a wooden box .
Ade Sat, 21 December 2024
Good
Ade Sat, 21 December 2024
Good
Russell Thu, 19 December 2024
Comfortable but needs updating
Liked: Staff bed and location
Disliked: Condition of building
Marks Thu, 19 December 2024
rooms very well kept bed...
Liked: room was clean and tidy. Bed was comfy, but could have done with a thicker duvet.Breakfast was very well presented and very tasty
Disliked: Staff were not very welcoming on checking in, it seemed a chore to be doing the job.
Chelsey Tue, 17 December 2024
Pleasant
Karen Tue, 17 December 2024
Pleasant
Liked: Nice but basic breakfast
Disliked: Strong smell of cigarette smoke everywhere. Hotel really tired and needs some TLC.
Stella Mon, 16 December 2024
Very good
Liked: I had a compact double. This was a perfect room for me, one person. The bed was comfortable, the bathroom was a good size with a good, hot powerful shower, which in a cold day was particularly appreciated. Loved that I was able to control the temperature in my room on an individual basis. All the staff were very friendly, though there was one lady at reception who looked a bit fed up, as if we were bothering her to ask for towels for the pool.Lovely pool with only one other person in there- would not have been big enough if more than the two small groups of 2/3 who were there. Lovely breakfast. Hot, fresh and plentiful.
Disliked: I came in September too and the VERY noticeable issue on both occasions, in the room and pool area, was the size of the towels. They are tiny. They did not even fit around my very slim daughter. They were MUCH TOO SMALL! I mentioned this last time. There is a bath towel per person so you could not even use two each per use. All the people in both parties I stayed with on both occasions pointed out this issue. The quality is good and this stay they were very soft (last time they were a bit scratchy but OK) but just too small. This really needs addressing ASAP as it is the only mar on our stay but is a significant one. In these colder months one really does need a big enough towel to retain one's body heat.
Matthew Sun, 15 December 2024
Pleasant
Colleen Sat, 14 December 2024
Exceptional