Good

Liked: Breakfast was decent. Lots of variety! Nice locale and surprisingly quiet
Disliked: Advertised hot tub & pool. Neither was functional for the 4 days we were there. No restaurant options available on app other than pizza deliveryWorkout room missing lots of standard equipment

Lovely hotel situated in a...

Liked: Location is very convenient
Disliked: People working in the kitchen handling food with their hands

Exceptional

Liked: Great location, friendly staff, clean facilities and beds were comfortable

Good

Disliked: My room wasn’t very clean upon arrival

Never again

Disliked: Charged me 100$ more than the website said.TV in the room didn't work.Garbage under the bed and the room smelled horrible.

Superb

nice jaccuzi room going back...

Liked: Front desk was amazing very polite and helpful Angie was the best definitely exceptional customer care going above and beyond very informative
Disliked: The room was wonderful but the transition spacer spacing the carpet and tile was slightly coming apart leaving the carpert fraying and didnt have much of a stretch leaving the carpet loose but no issues with comfort also found some areas that could have been cleaned better other than that it was pretty nice

Most awful terrible hotel experience...

Liked: Room was reasonably clean. Bed mattress ok.
Disliked: Manager screwed up my reservation and kicked me out of my room, moving all of my items to the front desk, when in fact I had paid for the room and told the front desk that I had booked 2 nights in a row with 2 different booking services (your service was 1 of them). Front desk clerk assured me I had 2 nights and I could keep the same room. Mgr said I didn't and the hotel was booked so I had to leave. He blamed the mistake on the front desk clerk. She blamed the mistake on him. Whomever handled my stuff didn't save a couple of my items and threw them away, including prescription pills I needed in order to complete antibiotic therapy for RSV disease. So now I still have the illness when in fact it could be on its way to being gone. Ice machine broken. Extra security lock on door fell out of door. Outside doors not locked meaning anyone off the street can enter the hotel at any hour (side doors as well as main door). Heater didn't heat the room efficiently. TV connection hook up fell out and I had to figure out how to get it reconnected on my own. I told the front desk but they sent no one (like a maintenance guy) to come help. Room across from mine - the door kept opening and banging shut due to malfunction on the lock and air pressure in the room? I told the front desk but they failed to fix it and it was annoying trying to sleep with this noise going on continually and the walls extremely thin. I will not staying at this hotel again, needless to say. I will be sending a letter to whomever the regional manager (NOT the hotel manager as he was part of the problem) and also to executives at Choice Hotels.

Pleasant