Great value for money

Liked: The Duke of Leinster Hotel and its staff exceeded our expectations (3nts - 5th/8th Nov 2024). The location is idea with easy walking access to Kensington Gardens, Kensington Palace and the main Museums (Natural History, Science & the Victoria & Albert). The hotel is easily accessed by tube at either Queensway (Central line) or Bayswater (Circle or District Lines) Underground Stations (both of which are around a 10 minute walk).We were warmly welcomed on arrival and able to leave our suitcases secure until it was time to check in (2pm). We were allocated room 103 which is in the sub-basement adjacent to the Breakfast room.The room itself was not very big but the bed was comfortable, there were tea/coffee facilities in the room and the en-suite bathroom was well appointed. Everything was very clean and we were extremely surprised and pleased to receive fresh hand and bath towels each day. As we look at any as simply a place to sleep we do not place any store on the size of the room - as long as it's clean (and this one certainly was) we are happy.There is a little noise from the breakfast room as early risers take breakfast but as we were in London to see as much as possible we we also up and about quite early.The local area has a variety of shops such as: a general convenience store (open 24hrs); a Greek restaurant; the Leinster Arms is the local Pub (very good food served to 10pm); Café/Wine Bar. For anyone wishing to use the hop-on/hop-off tourist bus services, they can be boarded on Bayswater Road outside the Thistle Kensington Gardens Hotel which is 5mins walk from the Duke of Leinster Hotel (you can identify the bus stop as there is usually a member of the bus company waiting to greet you, but in case no-one is there, it is the bus stop immediately in front of the petrol station.I can thoroughly recommend the Duke of Leinster Hotel and its staff. We will certainly be back in 2025.
Disliked: Nothing

I need to back again

Liked: It was everything fine, I loved the breakfast, was variety of everything
Disliked: I don’t have answers for this I loved everything

Always a pleasant stay here.

Great location but poor facilities...

Liked: Very central and close to public transport. The lady I spoke with today who assisted me with my bags was lovely.
Disliked: Room was not clean, lots of noise pollution, air con was broken, shower was broken, blinds were broken and full of stains.

The staff, the breakfast served...

Liked: The staff, the breakfast served in the morning, the location, everything is very nice

Very good

Good

Convenient

Liked: The location!The staff in the morning, very dedicated to help us to have our breakfast served as soon as possible. Although the room was small and not suitable for the number of customers, the breakfast staff worked to please everyone and always showed great patience
Disliked: The cleanliness of the curtains...disgusting.The staff at reception...unresponsive to their environment...lack of greetings and responsiveness (complaint made regarding the refrigerator which did not work and nothing done

Superb

Liked: Ideal location for a short stay in London