Dreams Hotel Puerto Rico Guest Reviews
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1.2 miles from San Juan centre |
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Julio Mon, 30 December 2024
Pleasant
Hazel Mon, 30 December 2024
Good
Rochelle Thu, 12 December 2024
Please don’t.
Liked: Not much tbh
Disliked: It is very unsafe and not clean. My windows were own. I’m a woman I thought I was in a very dangerous situation
Juan Sun, 24 November 2024
Passable
Liked: Location and the staff is very friendly
Disliked: The maintenance is poor. Room smell bad. Like fungus
Charles Sun, 17 November 2024
Worth the savings over doubly...
Liked: Location was a stone throw away, by car, from my destination over several days. Mattress was firm and comfortable. Roomi s the concept of minimalism, no percs, no change of sheets every day, no daily towel, but, just like home, I dont do that every day, so I was quiet ok with that. If you need a fresh towel, they would provide one. Staff is friendly. I went there to shower, privacy, and sleep: check, check and check.
Disliked: This is the 21st century, there is a need to have things tracked electronically. Noise including alarm and folk playing music out loud during sleeping hours.
Jessica Fri, 15 November 2024
With the terrible attitude of...
Disliked: My husband and I had a late fright and arrived around 11PM. First of all as soon as i booked the room I emailed the hotel to requested to have our room to a certain temperature. I immediately received a response with a: “We cannot do that “. Once in the hotel there was no one at the front desk. So I called the phone number on the window. As soon as it rang a young man came to the window. Unfortunately he acted like we were bothering him. The tone in his voice they he was looking at us. He proceeded to ask what site I used to book our room I said Booking.com to what he said booking don’t pay us, you need to pay. I ask for clarification and he just repeated himself. Since he was being so rude we decided to go somewhere else.
Ruben Thu, 14 November 2024
Exceptional
Caren Wed, 16 October 2024
Bad
Liked: Nothing
Disliked: There was no personal at the front desk, when personal arrives, they where not friendly, room seemed to be clean but a centipedes appeard in our room, there were used towels in the bathroom, room was noisy (cats, frogs,drunk man screaming outside), the bed moves from their place with every move on the bed.The front desk lady told us that there was a secure lock in the night hours, but instead the front door was wide open, we did not feel secure, there was no light when going up the stairs, not safe. When we left in the morning there was only a cleaning lady present so we could not speak to anyone neither get any feedbacks/explanation about our complaints.
Maldonado Fri, 11 October 2024
Exceptional
González Mon, 7 October 2024
Exceptional