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Dreams Hotel Puerto Rico eef - (888) 406-7656
Dreams Hotel Puerto Rico, Avenida Universidad 109, San Juan, PR -(888) 406-7656
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3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (407 Ratings)
1.2 miles from San Juan centre
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Hotel Description
Just 656 feet from the University of Puerto Rico in central San Juan, Dreams Hotel Puerto Rico offers modern air-conditioned rooms with cable TV. The hotel features a free WiFi. Each functional room at the Dreams Hotel includes a microwave and a mini-fridge. All rooms have a private bathroom with a shower, and there is a daily cleaning service. The hotel's 24-hour reception can provide information about the city and surrounding area. It also offers photocopying and fax services from 08:00 until 17:00. Universidad train station is within walking distance and Plaza las Américas Shopping Center and Paseo de Diego Boulevard are 2625 feet away. Luis Muñoz Marín International Airport is within a 10-minute drive.

Check-in time: 15:00   Check-out time: 01:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Wheelchair accessible
` On-site parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Off-Site parking
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Access to health care professionals
` Contactless check-in/out
` Audible alarm
` Daily disinfection
` Facilities for disabled guests available
` Luggage storage & lockers
` Non-smoking property
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
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Dreams Hotel Puerto Rico Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

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0.5

Poor - 0.5 out of 5

Juan Mon, 24 March 2025

Bad

0.5

Poor - 0.5 out of 5

Mamadou Sun, 23 March 2025

This was a bad experience.

Liked: Location: it is close to the university as I was attending a conference.
Disliked: I’ve never experienced anything like this. This property seems to run on autopilot—most of the time, no one is even at the front desk to assist guests. I had to request multiple times just to have my room cleaned, and despite staying for an entire week, housekeeping only came once. That’s completely unacceptable.To make matters worse, the bathroom was leaking water from an unknown source, and when I asked for my receipt on Friday, I was told the person in charge wasn’t available.Overall, this was a disappointing experience—and I travel frequently, so I know what to expect from a properly managed hotel. This one did not meet even the basic standards.

5

Exceptional - 5.0 out of 5

Stephanie Thu, 20 March 2025

Exceptional

0.5

Poor - 0.5 out of 5

April Tue, 18 March 2025

Bad

0.5

Poor - 0.5 out of 5

Caleb Tue, 18 March 2025

Bad

2.5

Fair - 2.5 out of 5

Axel Mon, 17 March 2025

Passable

Liked: Location and staff responsiveness
Disliked: Sheets gave us rash. First time ever happens to me. I have stayed in many hotels all over.

0.5

Poor - 0.5 out of 5

Abhaya Sun, 9 March 2025

Bad

0.5

Poor - 0.5 out of 5

Julie Mon, 3 March 2025

The room was gross and...

4.5

Wonderful - 4.5 out of 5

Hernandez Fri, 28 February 2025

Superb

0.5

Poor - 0.5 out of 5

Jenna Thu, 27 February 2025

Horrible one night stay.

Liked: Decent size room.
Disliked: No towels, no toiletries, not clean, could not find help when needed in foreign country.

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Dreams Hotel Puerto Rico Avenida Universidad 109, San Juan, PR
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