DREAMCATCHER by DW Guest Reviews
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5.6 miles from San Juan centre |
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Abby Thu, 21 November 2024
Incredibly disappointing stay: noisy, under...
Liked: -Good proximity to beach (without being beachfront), short walk to quieter area of beach.-Limited menu, but good quality healthful vegetarian options.-modern decor set apart from the many chain hotel options in SJ.
Disliked: -Mosquitos everywhere with minimal effort to reduce, even when explicitly asked twice for any remedies to address inside room. (And yes, door was kept closed.)-The “private” outdoor bathroom was inhospitable - feels like you’re camping, attacked by mosquitos, water everywhere, toilet paper wasted due to wind, and lacks privacy as reception, staff and other guests are inches away as you’re trying to do your business. The noise even carried inside the room, even with noise plugs in.-Currently undergoing construction and renovation - no warning provided to guests when booking, nor any acknowledgement of the disturbance on site, which is significant for a small property. The hotel bills itself as for relaxation and reenergizing, and yet there was drilling, painting, constant coming and going of staff that allowed more bugs inside the dining area, and moving of furniture without any regard for guests’ experience. -Besides initial check in and the friendly chefs, staff didnt even say hello or make any effort to be professional in front of guests, instead speaking loudly to each other and in one case, a manager reprimanding a staff member in full earshot. Seemingly auto text messages checking in on one’s stay that explicitly asked for feedback went unanswered.
Alysis Tue, 19 November 2024
Incredible staff and amenities
Liked: I loved the location and services. We had breakfast included and it was delicious. The chef is such a kind person!
Disliked: The restrooms truly are outdoor and while you’re issuing the bathroom or brushing your teeth, you get attacked by mosquitos. The concept, in theory, is romantic and creates a magical getaway vibe, but in reality, every time we opened the room door to use the bathroom facilities or access the mini fridge that was outside, the room we would have to close the door so quickly or 5-6 mosquitos would fly into the room. This sounds silly, but I don’t want to have to bug spray myself just to go to sleep when we’re staying in a boutique hotel. Camping is one thing, but this place truly is a comfortable experience, so this mosquito bathroom issue was entirely killing the vibe.
Teresa Tue, 12 November 2024
Love this place for the...
Liked: My room was beautiful and the balcony was fabulous!
Disliked: I disliked the noise from renovations that were being done daily as early at 0730.
Svetlana Wed, 30 October 2024
I had a really great...
Liked: The stuff is more than helpful and nice, the vegan breakfasts were gorgeous and the location just one block from the beach simply perfect, the neighborhood is safe, plenty of nice restaurant nearby. Happy to spent my Puerto Rico time there and I can't wait to go back
Omotosho Sat, 26 October 2024
Exceptional
Quinones Sat, 12 October 2024
comsi-comsa
Liked: safe, clean , convenient, bed was super soft & comfortable, pond w/fish, coqis etc.0
Disliked: no TV!!!/ 2 small roaches l killed, crooked bathroom door. workers pounding till 6:30 . Election year, my wife was not happy W/ NO TV. used her phone for news on Milton We have relatives & friends in Florida.
Nagesh Thu, 10 October 2024
Bad
Alix Mon, 30 September 2024
Amazing !
Liked: It’s my 3rd visit and I love it each time. Never disappointed. Vibe and room is amazing . Bed super comfy. Everything super clean. Staff amazing and location super convenient 1 block from the beach.
Alexandra Sat, 31 August 2024
Great place to stay. Breakfast...
Liked: The property location is one of the best attributes of this place. Walking distance to the beach and to Kasalta. The room was exactly as pictured in the website. Would stay here again!
Disliked: Would have preferred a bit more privacy when going to the bathroom.
Danielle Tue, 27 August 2024
Exceptional