Downtown Guest Reviews
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0.5 miles from Cuauhtemoc centre |
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Silvestre Tue, 17 September 2024
Exceptional
Rodrigo Wed, 4 September 2024
Cool stay in City Center
Liked: Great location if you want to stay in the city center. Cool rooms, layout, comfy beds and linen, well stocked bar, good quality toiletries, welcoming staff.
Disliked: Breakfdast can be improved. Pool area lacks character and feels outdated - same with roof top bar.
Sara Mon, 19 August 2024
Exceptional
Carol Sat, 10 August 2024
Charming hotel in historic centre
Liked: A delightful boutique hotel in the bustling historic centre of Mexico City. The staff were helpful and obliging. Any problem was attended to promptly and the rooms were quite unique in their design, if a little dark.
Disliked: The only thing we didn't like was the restaurant downstairs playing tecno music during the day, which was audible if our windows were open.
Nicolas Wed, 31 July 2024
Great location, but wouldn’t spend...
Liked: Super central spot in an amazing historical building. Great rooftop bar
Disliked: Can be quite dark, it takes some getting used to it Also, really didn’t appreciate the fact that for that price there’s no water available in the room. Had to go to front desk to complain to be told that we could have some water from the mini bar free of charge. Compared to other hotels in the area we stayed at, I think this is very off putting. I ended up going to 7/11 to buy water as we were so thirsty.
Nicole Sat, 20 July 2024
Exceptional
Silvino Fri, 19 July 2024
Overall the stay was nice...
Liked: The ambiance was perfect and I loved the decoration of the facility and the rooms.
Disliked: The hotel staff followed us to our room. It was very unpleasant having eyes on you as if you didn’t belong there or as if you were up to no good. I understand the guards are there to make sure certain people aren’t making themselves in the facility without permission but the staff need a better way of checking people going in because following behind us made us feel very uncomfortable and unwanted. Try better please. Should have someone checking keys near the elevator before people enter this way they aren’t guessing and making guests feel uncomfortable.
David Sat, 13 July 2024
A destination in itself- the...
Liked: Fantastic location for the centre of the old town and a great, quirky building. The rooms are luxurious and interesting and the breakfast worth getting up for!
Disliked: The restaurant downstairs can be noisy but ear plugs are provided!
Lorena Tue, 9 July 2024
Loved every moment
Liked: I loved every moment of my stay! Definitely central to all the tourist and shopping spots in CDMX. What’s not to like about the mysterious chill vibes of the hotel, the popping famous restaurant below, and the accommodating staff? Also the breakfast included in our booking was top notch. Plus a refreshing albeit tiny pool to enjoy. I highly recommend this hotel and can’t wait to return! ( Some photos are from our trip. I couldn’t delete them)
Disliked: They should invest in better pillows! They’re super flat and too few!
Ryan Fri, 14 June 2024
Disappointing
Liked: Have stayed before. Great rooms, excellent breakfast. The couches in the lobby need an upgrade!
Disliked: When checking out at noon, I wanted to eat before heading to the airport.First I was told that the terrace was closed for a private pool party, but I could walk to a sister hotel three blocks awayWhen asking about ordering off the room service menu, I was told I couldn’t because I already checked outWhen asking if I could pay cash and order off the room service menu, I was told that all kitchen staff are busy at the private pool party.The staff could have tried to find a solution, instead, they left me with the impression that a pool party was more important than a paying guest.Very poor experience, and I’ll happily avoid this hotel going forward.