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Downtown eeee
Downtown, Isabel La Catolica 30, Cuauhtemoc
Area: Downtown - Centro Historico
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (423 Ratings)
0.5 miles from Cuauhtemoc centre
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Hotel Description
Located 2 blocks from the Zócalo Square this elegant design hotel is set in a restored 17th-century palace. It offers an outdoor pool and roof terrace with wonderful views over Mexico City. Downtown has an ideal setting in the historic city center a 5-minute walk from the Metropolitan Cathedral and the Mexican Government Palace. Zócalo Metro Station is 1312 feet away. Rooms at Downtown have high ceilings and traditional tiled floors. Each stylish room includes free WiFi and a flat-screen TV as well as a mini-bar and a safe. Downtown offers an à la carte restaurant and a bar with a terrace overlooking the city. You can also relax in the hotel's courtyard garden. Staff at the 24-hour reception are happy to arrange excursions airport transfers and car hire. Free bicycle rental is offered. Valet parking service available with an extra charge.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
q
Accessible
Other Amenities
` Business Center
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Nightclub/DJ
` Trouser press
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` outdoor pool
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Live entertainment
` Massage services
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Wine/champagne
` Fruits
` Outdoor furniture
` Sun loungers or beach chairs
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Hot tub/Whirlpool
` Indoor Tanning
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Downtown Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Silvestre Tue, 17 September 2024

Exceptional

4

Very Good - 4.0 out of 5

Rodrigo Wed, 4 September 2024

Cool stay in City Center

Liked: Great location if you want to stay in the city center. Cool rooms, layout, comfy beds and linen, well stocked bar, good quality toiletries, welcoming staff.
Disliked: Breakfdast can be improved. Pool area lacks character and feels outdated - same with roof top bar.

5

Exceptional - 5.0 out of 5

Sara Mon, 19 August 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Carol Sat, 10 August 2024

Charming hotel in historic centre

Liked: A delightful boutique hotel in the bustling historic centre of Mexico City. The staff were helpful and obliging. Any problem was attended to promptly and the rooms were quite unique in their design, if a little dark.
Disliked: The only thing we didn't like was the restaurant downstairs playing tecno music during the day, which was audible if our windows were open.

4

Very Good - 4.0 out of 5

Nicolas Wed, 31 July 2024

Great location, but wouldn’t spend...

Liked: Super central spot in an amazing historical building. Great rooftop bar
Disliked: Can be quite dark, it takes some getting used to it Also, really didn’t appreciate the fact that for that price there’s no water available in the room. Had to go to front desk to complain to be told that we could have some water from the mini bar free of charge. Compared to other hotels in the area we stayed at, I think this is very off putting. I ended up going to 7/11 to buy water as we were so thirsty.

5

Exceptional - 5.0 out of 5

Nicole Sat, 20 July 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Silvino Fri, 19 July 2024

Overall the stay was nice...

Liked: The ambiance was perfect and I loved the decoration of the facility and the rooms.
Disliked: The hotel staff followed us to our room. It was very unpleasant having eyes on you as if you didn’t belong there or as if you were up to no good. I understand the guards are there to make sure certain people aren’t making themselves in the facility without permission but the staff need a better way of checking people going in because following behind us made us feel very uncomfortable and unwanted. Try better please. Should have someone checking keys near the elevator before people enter this way they aren’t guessing and making guests feel uncomfortable.

4

Very Good - 4.0 out of 5

David Sat, 13 July 2024

A destination in itself- the...

Liked: Fantastic location for the centre of the old town and a great, quirky building. The rooms are luxurious and interesting and the breakfast worth getting up for!
Disliked: The restaurant downstairs can be noisy but ear plugs are provided!

5

Exceptional - 5.0 out of 5

Lorena Tue, 9 July 2024

Loved every moment

Liked: I loved every moment of my stay! Definitely central to all the tourist and shopping spots in CDMX. What’s not to like about the mysterious chill vibes of the hotel, the popping famous restaurant below, and the accommodating staff? Also the breakfast included in our booking was top notch. Plus a refreshing albeit tiny pool to enjoy. I highly recommend this hotel and can’t wait to return! ( Some photos are from our trip. I couldn’t delete them)
Disliked: They should invest in better pillows! They’re super flat and too few!

2

Disappointing - 2.0 out of 5

Ryan Fri, 14 June 2024

Disappointing

Liked: Have stayed before. Great rooms, excellent breakfast. The couches in the lobby need an upgrade!
Disliked: When checking out at noon, I wanted to eat before heading to the airport.First I was told that the terrace was closed for a private pool party, but I could walk to a sister hotel three blocks awayWhen asking about ordering off the room service menu, I was told I couldn’t because I already checked outWhen asking if I could pay cash and order off the room service menu, I was told that all kitchen staff are busy at the private pool party.The staff could have tried to find a solution, instead, they left me with the impression that a pool party was more important than a paying guest.Very poor experience, and I’ll happily avoid this hotel going forward.

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Downtown Isabel La Catolica 30, Cuauhtemoc