DoubleTree by Hilton Toronto Downtown Guest Reviews
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0.4 miles from Toronto centre |
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Otis, Toronto, visiting Scotiabank Arena Mon, 10 April 2023
Horrible service wait and rooms/beds of a budget motel quality; I guess that's what Doubletree is now. They offered no comp despite extensive wait that caused us to miss our dinner reservations. Will never consider staying at a Doubletree again.
Liked: Location.
Disliked: Service (Vegas type lineup to check-in) and rooms are extremely tired; bed mattresses were horrible (sunken and lumpy). And rooms were small for the price.
Thomas, Orlando, visiting Lee's Palace Toronto Mon, 29 May 2017
Liked: Awesome staff; great rooms; near everything; free cookies!
Alina Sat, 25 January 2025
Very good
Disliked: The feather-free blanket was thin so I was cold during the night.
Beder Fri, 24 January 2025
Exceptional
Liked: The receptionist is great, and very helpful.. Excellent and wonderful location, only the cleanliness of the bed is not good..
Sherri Fri, 24 January 2025
Great short stay, price was...
Liked: Location was excellent. Did not have breakfast but enjoyed some fabulous cocktails in the bar. Bartender was amazing, I asked for blue cheese olives for my martini and he hand stuffed them for me! Appreciated the extra effort!Also requested a late check out, no problem.The welcome cookies were a nice touch!
Disliked: Would have liked fresh brewed coffee in the lobby, not the auto coffee machine that was there
Meredith Thu, 23 January 2025
Fine.
Liked: Most everything, the pillows and pillow cases were nice. The appetizers in the restaurant were excellent and the staff are excellent. The hotel is quite clean and parking excellent. The desk staff and everyone in the hotel are very courteous and most helpful. They really are great staff and it is appreciated.
Disliked: Added artificial scent throughout. It makes everything seem like a gas station bathroom, ie. cheap . It is toxic, leaves a chemical taste, and creates migraines for me. The beds are very hard and old but the room was sufficient. Th
Ti Thu, 23 January 2025
Very good
Laura Thu, 23 January 2025
Very good
Miguel Tue, 21 January 2025
Good
Liked: The location is grea, and the staff is kind.
Disliked: Parking is not included. There's a parking lot available in the same building, which is a separate cost of about $45 dollars per night.
Anita Tue, 21 January 2025
Exceptional
Prince Tue, 21 January 2025
Exceptional
Michaud-mckenzie Tue, 21 January 2025
Superb
Liked: Friendly and informative staff Beds were comfortable