DoubleTree by Hilton Toronto Downtown Guest Reviews
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0.4 miles from Toronto centre |
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Otis, Toronto, visiting Scotiabank Arena Mon, 10 April 2023
Horrible service wait and rooms/beds of a budget motel quality; I guess that's what Doubletree is now. They offered no comp despite extensive wait that caused us to miss our dinner reservations. Will never consider staying at a Doubletree again.
Liked: Location.
Disliked: Service (Vegas type lineup to check-in) and rooms are extremely tired; bed mattresses were horrible (sunken and lumpy). And rooms were small for the price.
Thomas, Orlando, visiting Lee's Palace Toronto Mon, 29 May 2017
Liked: Awesome staff; great rooms; near everything; free cookies!
Adam Sat, 2 November 2024
Exceptional
Marco Sat, 2 November 2024
Impolite Staff
Disliked: One of the front desk staff was short with me when I asked for help with the coffee machine.
Linda Wed, 30 October 2024
Very good
Irvine Fri, 25 October 2024
Very good
Hamzah Thu, 24 October 2024
Pleasant
S Wed, 23 October 2024
Nice hotel, perfect location
Liked: had two back-to-back stays of 3 days and 2 days; better room when we booked through Hilton Honors, although this could just be a coincidence.Staff were all lovely and very accommodating - providing support and info when requested.Pleasant rooms with everything you'd expect.Perfect location in the hub and yet not noisy :)No breakfast taken during visit
Disliked: Room smelt a little musty. Highlighted to front desk and they arranged a deep clean of the room which improved it.
Aaryn Mon, 21 October 2024
Exceptional
Liked: The check in was easy and they gave out cookies and a toy to my kids which was so thoughtful. Our room was beautiful and comfortable.
Disliked: The pool was very cold. But we heard it wasn’t always that temperature.
Zohar Mon, 21 October 2024
Good
Disliked: No parking in the hotel.No breakfast
Christy Sun, 20 October 2024
Very good
Halima Sat, 19 October 2024
Bad