DoubleTree By Hilton Sunrise/Sawgrass Mills Fl, Sunrise

DoubleTree By Hilton Sunrise/Sawgrass Mills Fl Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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3 star at the most.

Liked: Being so close to the concert and we had a shuttle to and from.
Disliked: Room was too warm; debris under furniture; carpet was dirty. We went to the bar and a beer was 8.50; two rounds were 34.00. For 2 people it was not a 4.5 star hotel.

Excellent service in a premium facility.

Liked: Hilton Honors.

Great hotel with a great...

Liked: Check-in has always been excellent at this location, as it was this time. Fast, courteous, professional, and attentive tocustomers.
Disliked: As with everything these days, wish the prices were lower.

Exceptional

Quick overnight with hot showers

Liked: Hot showers and proximity to Amerant Bank Arena. Free parking.
Disliked: Clean but stagnant. No free breakfast

We love this hotel!

Liked: All employees were super friendly

Very good

Liked: Very goog breakfast (fresh fruits, eggs served to table).
Disliked: Looks old, need some maintenace. Restaurant in which breakfast is served (very good breakfast) looks bad and really needs urgent modernization.

Great location for saw grass...

Liked: Close to where we wanted to be and free parking. Was able to check in early which was really helpful.
Disliked: Nothing particularly

Nice to Stay and Play

Liked: It was very clean. They provide a dining room. The beds are very comfortable.
Disliked: I wish they would have had a Tiki Bar at the pool.

Superb

Hotel needs to do better

Liked: Location us great Staff friendly
Disliked: Needs to be a little cleaner. Garbage (food items) from previous guests were found in room. US$10 fee per package is ridiculous. I Ordered items which arrived after I checked in and reception told me I had to pay This is not the case at other hotels. You are only charged if the items arrive prior to check in. Room also had no laundry bag and when I asked at reception they had none ( in the past this was standard in the room)Given the location a luggage scale in lobby area would be nice.