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DoubleTree by Hilton Stoke-on-Trent United Kingdom eeee - 0745 127 3975
DoubleTree by Hilton Stoke-on-Trent United Kingdom, Etruria Hall Festival Way Etruria, Stoke On Trent -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2205 Ratings)
0.6 miles from Stoke On Trent centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
A modern hotel in the city of Stoke-on-Trent centrally located within the Midlands and close to Alton Towers with excellent motorway road links and rail links to the Northwest.. DoubleTree by Hilton Stoke-on-Trent United Kingdom is located just off of the M6 motorway 5 minutes' drive from the city center. Alton Towers Resort is 25 minutes' drive from the hotel and other nearby places of interest include World of Wedgwood Trentham Gardens Monkey Forest and Waterworld.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` indoor pool
` outdoor pool
` vending machine
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Spanish
` Parking Available
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Parking available (charges may apply)
` Sustainable Property

DoubleTree by Hilton Stoke-on-Trent United Kingdom Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4.0 out of 5

Neelam, Nottingham, visiting Victoria Hall Stoke Sat, 17 December 2016

Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.

Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.

2

Disappointing - 2.0 out of 5

Jenny J, Wales Fri, 23 May 2014

Have stayed in Best Western hotels before, but this one did not come up to standard.

Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.

5

Exceptional - 5.0 out of 5

Steven J, Great Yarmouth Fri, 29 March 2013

Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.

3.5

Good - 3.5 out of 5

Neil Mon, 27 January 2025

Good

3

Pleasant - 3.0 out of 5

Jo Sun, 26 January 2025

Overall aesthetic was good but...

Liked: The room was acceptably clean but details were missed. Wonky window blind didn’t fall correctly and curtains were faux so couldn’t be drawn.Room was cool with no instructions to adjust heat.
Disliked: We overlooked the main entrance, noisy because of poor fitting and drafty windows

5

Exceptional - 5.0 out of 5

Gemma Sun, 26 January 2025

Exceptional

3.5

Good - 3.5 out of 5

Paul Fri, 24 January 2025

Good

4

Very Good - 4.0 out of 5

Leon Thu, 23 January 2025

Solid, with good location

Liked: Location was good and room was large
Disliked: Check in was slow as could be.

4

Very Good - 4.0 out of 5

Catherine Tue, 21 January 2025

Very good

Liked: Clean exceptional staff & customer service.Spotlessly clean bedroom.

5

Exceptional - 5.0 out of 5

Amy Mon, 20 January 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Paul Mon, 20 January 2025

A great place to stay...

Liked: The very pleasant staff, great food and the swimming pool.
Disliked: Nothing, it was all good.

3.5

Good - 3.5 out of 5

Corina Mon, 20 January 2025

Good

4

Very Good - 4.0 out of 5

Jeff Sun, 19 January 2025

Top drawer accomodation!

Liked: Room and facilitiesReception staffBeds - amazing
Disliked: Hot breakfast was actually cold. Toasters not very good Difficult to find stairway down to reception ... not clearly marked.

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DoubleTree by Hilton Stoke-on-Trent United Kingdom Etruria Hall Festival Way Etruria, Stoke On Trent