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DoubleTree by Hilton Stoke-on-Trent United Kingdom eeee - 0745 127 3975
DoubleTree by Hilton Stoke-on-Trent United Kingdom, Etruria Hall Festival Way Etruria, Stoke On Trent -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2205 Ratings)
0.6 miles from Stoke On Trent centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
A modern hotel in the city of Stoke-on-Trent centrally located within the Midlands and close to Alton Towers with excellent motorway road links and rail links to the Northwest.. DoubleTree by Hilton Stoke-on-Trent United Kingdom is located just off of the M6 motorway 5 minutes' drive from the city center. Alton Towers Resort is 25 minutes' drive from the hotel and other nearby places of interest include World of Wedgwood Trentham Gardens Monkey Forest and Waterworld.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` indoor pool
` outdoor pool
` vending machine
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Spanish
` Parking Available
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Parking available (charges may apply)
` Sustainable Property

DoubleTree by Hilton Stoke-on-Trent United Kingdom Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4.0 out of 5

Neelam, Nottingham, visiting Victoria Hall Stoke Sat, 17 December 2016

Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.

Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.

2

Disappointing - 2.0 out of 5

Jenny J, Wales Fri, 23 May 2014

Have stayed in Best Western hotels before, but this one did not come up to standard.

Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.

5

Exceptional - 5.0 out of 5

Steven J, Great Yarmouth Fri, 29 March 2013

Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.

4

Very Good - 4.0 out of 5

Georgia Sat, 12 April 2025

Nice hotel with everything you...

Liked: Very clean, modern, good location. Spacious room with everything you need and was not noisy. Breakfast had plenty of choice and not too busy. Thought was free parking but was a charge. No temp control on the room and windows do not open wide. Fans provided but lack of fresh air meant room was warm all night.

4

Very Good - 4.0 out of 5

Richard Fri, 11 April 2025

Very good

Liked: Spacious family room and bathroom. Clean and comfortable.
Disliked: Shower plug slow to drain. Floods bathroom after a few minutes

4

Very Good - 4.0 out of 5

Simon Thu, 10 April 2025

Very good

5

Exceptional - 5.0 out of 5

Barker Thu, 10 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Danielle Wed, 9 April 2025

Good and bad points

Liked: The swimming pool changing rooms both female and male were very dirty. The 3rd night all of us ended up with rashes over our body as our skin became very itchy. I had also upgraded to a junior suite, to then be told next day there had been a leak in the room. And we would need to be downgraded back to original booking, and would get a phonecall yp let me know. This didnt happen and when arrived find out they had booked room out to someone else. The good was very nice we had dinner 2 of the night.

4

Very Good - 4.0 out of 5

Riyaz Wed, 9 April 2025

Was ok not very happy...

Liked: It’s really nice place for family. Have a nice pool ,breakfast was very good. Restaurant staff were very friendly and my kids got disappointed we didn’t get well come cookies

4

Very Good - 4.0 out of 5

Phonny Wed, 9 April 2025

Very good

Liked: Easy to get too ans comfortable stay as well as clean bathrooms with everything we need
Disliked: The breakfast is a little disorganised even though we've precooked. The table wasn't ready.There's no head or tail where the breakfast starts.Water or juice we low and to none and weren't topped up until we've finished our breakfast

5

Exceptional - 5.0 out of 5

Sarah Wed, 9 April 2025

Great stay, food tremendous and...

Liked: Lovely large clean room, great shower! Staff were very helpful and always smiling.
Disliked: The lifts were out of order when we first arrived, so we can taken through the back to the service elevator.

4

Very Good - 4.0 out of 5

Sean Wed, 9 April 2025

Would definitely stay again.

Liked: Very clean and presentable, only one lift working out of the two. Easy to find room and a very comfortable bed. Excellent food.

5

Exceptional - 5.0 out of 5

Rosamund Tue, 8 April 2025

Good for a quick family...

Liked: There was a new bar girl who was completely overwhelmed but from that the staff were good

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DoubleTree by Hilton Stoke-on-Trent United Kingdom Etruria Hall Festival Way Etruria, Stoke On Trent