DoubleTree by Hilton Stoke-on-Trent United Kingdom Guest Reviews
Write a review
Write a review
Neelam, Nottingham, visiting Victoria Hall Stoke Sat, 17 December 2016
Amazing value for the quality of my stay. The staff were friendly, the hotel is modern and clean. The bed was so comfortable. The breakfast was great. I had a very restful stay, although the air conditioning unit started to rattle at 5am. Despite this, I would stay again.
Liked: The bed was so comfortable. The breakfast was great.
Disliked: The noisy air conditioning/radiator at 5am.
Jenny J, Wales Fri, 23 May 2014
Have stayed in Best Western hotels before, but this one did not come up to standard.
Liked: Nice friendly staff - they did try to help resolve things.
Disliked: Cooling system in room did not work. Room temperature was stuck at 26 degrees day and night. On the 3rd floor but you could still smell smoke from people smoking outside.
Steven J, Great Yarmouth Fri, 29 March 2013
Could not find any faults at all. Staff were friendly; everything we could possibly need in the room was catered for. Would definitely visit again. Thank you.
Susan Mon, 18 November 2024
Exceptional
Liked: The hotel was very nice and clean plus the food we had was excellent All the staff was great the pool was great and the pool staff was great and very helpful .
Disliked: There was nothing we didn't like .
Richard Mon, 18 November 2024
Great weekend amazing staff especially...
Liked: The property had a modern feel to it which made it feel luxurious! Very comfortable.
Sameh Mon, 18 November 2024
One night was a little...
Liked: Very friendly welcome from the reception staff. Loved the delicious welcome cookies!
Mr Mon, 18 November 2024
Pleasant
Liked: Good location, good breakfast. Smart hotel.
Disliked: Room noisy with the traffic going by, also whining generators below the room. House keeping missed a vape l found in a wardrobe.
William Mon, 18 November 2024
Superb
Thitirush Sun, 17 November 2024
Exceptional
Tracy Sun, 17 November 2024
Very good
Peter Sun, 17 November 2024
Very good
Lisa Wed, 13 November 2024
Superb
Dente Tue, 12 November 2024
Exceptional
Liked: Lovely hotel with lovely staff
Disliked: Nothing