DoubleTree by Hilton St. Anne's Manor Guest Reviews
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Write a review
Ayesha Sat, 2 November 2024
Average
Liked: Lovely property nice decor
Disliked: Worn furnishings in bedroom. Needs replacing. Bar closes too early. Dirty Dishes and glasses not cleared up.
Samuel Fri, 1 November 2024
Very good
Mary Wed, 30 October 2024
Superb
Denise Mon, 28 October 2024
Mixed. Front of house staff...
Liked: Bed was amazing would have been nicer if the quilt was a bit bigger though. Why have such a huge bed if the quilt barely reaches the edges?!Cleanliness was exemplary.Choice of tea and coffees in the room was amazing.
Disliked: Having to wait to be seated at dinner. Having to wait over 45 minutes for a starter. Both diabetics, one of us is suffering from cancer which i made the hotel aware of, and we had not eaten for 4 hours.Main meals (curry, tartar sauce and mushy peas) came and liquid items had a 'skin' - how long had they been on a hot plate waiting to be served. Fish and chips - 12 chips? Really? Fish was very thin, batter was soggy with no crispiness to it at all. i was offered another meal but refused, knowing how long it had taken to get the original one.Apologies offered and accepted but really with a brand like the Hilton this should not have happened. And yet the breakfast was amazing!
Greg Mon, 28 October 2024
Exceptional
Liked: The accommodation was great, the hosts were very friendly and helpful, the location was scenic and serene.
Val Mon, 28 October 2024
Lovely rooms and great value
Liked: Good breakfast. Items were replenished promptly when they ran out. Very busy at breakfast as there was a wedding there the day before.Lovely bathroom!Most comfortable hotel bed in ages
Disliked: Seems weird to charge the £50 to you then refund what you haven't used. Most hotels hold the £50 without actually charging it
Watson Mon, 28 October 2024
Met all of our needs...
Liked: Room was a very pleasant surprise, everything and more that we wanted. thanks
Disliked: Fridge was just a mini-cupboard with a light. If this is an environmental factor no problem, but probably worth fessing up :)Bar prices will encourage moderation too ;)
Paul Sat, 26 October 2024
Pleasant
Disliked: Restaurant meals are pricey! Not value for money
Medusa Sat, 26 October 2024
Disappointing compared to other pool...
Liked: Loads of parking spaces. Liked the balcony too
Disliked: Times of using pool as I work odd hours. Jacuzzi out of action. Rooms very drab…no USB ports n wallpaper damp marks and peeling. Not really Hilton standard is it?
Mickwiw Sat, 26 October 2024
Superb
Liked: Location, facilities, breakfast, staff.
Disliked: Nothing to dislike