Disappointing

Disliked: Everything at breakfast was watery like the juice and yoghurt

Very good

Liked: ease of access
Disliked: breakfast variety was limited

Superb

Superb

Superb

Good

Liked: Decent room size, well-furnished with modern decor. The hotel is super-quiet, despite being located near the intersection of major roads. Also the rooms are located far enough from the social areas that noise from the bar, restaurant or conference facilities is simply not an issue.
Disliked: Unfortunately there were some small points that show a lack of attention to detail (room 406):1. Black mould around the windows2. Basin was partially blocked (slow to drain)3. Vertical rail supporting the shower head was only secured at one end making it impossible to adjust the height.

Exceptional

None of the staff asked...

Disliked: The bed was the most uncomfortable I have ever slept in

Poor service, expected more from...

Liked: Location
Disliked: The hotel was only interested in providing a service for a pre arranged private function on the night we stayed,I felt we the - one night traveler’s were an inconvenience. No bar open on arrival, no restaurant open in the evening, both being prepped for the private function! There was table service with minimal staff (2) for a busy Friday afternoon. After a 6hr drive to the hotel, (we were picking up one of the three cruses leaving Southampton the next day) we had to drive again and find a restaurant for our evening meal!