DoubleTree by Hilton Silver Spring DC North Guest Reviews
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0.6 miles from Silver Spring centre |
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Denise Mon, 10 March 2025
Very good
Liked: Clean and modern
Disliked: Double Tree emailed me stating that I can upgrade to a suite at a reduced rate. We were checked in by Lisa who had an attitude when I advised her that I requested the upgrade I was offered by an unsolicited email. Lisa tried to explain that I needed to be a rewards member and that I probably wouldn’t be eligible because I went through Booking.com. She tried to explain that since I went through Booking , Double Tree doesn’t receive any benefit of my upgrade. I do not care about the inner workings of the agreement Booking and Double Tree have with each other. I received an unsolicited email and I responded. After she checked on our status she realized that we did have the upgrade and that this whole conversation was unnecessary and did not sway me to join the Double Tree rewards program. The next morning while checking out, the staff were very polite and respectful. They deserve an A+.
Robinson Sun, 9 March 2025
Exceptional
Jeffrey Thu, 6 March 2025
Superb
Hamad Thu, 6 March 2025
Exceptional
Rinaldi Thu, 6 March 2025
Very good
Melissa Mon, 3 March 2025
Charged fees twice
Liked: It was ok
Disliked: Parking fee
Inna Sat, 22 February 2025
Pleasant
Disliked: Coffee maker in the room is not working properly, only one cup regular coffee was provided
Sean Sat, 22 February 2025
Quiet, spacious room
Liked: Clean and spacious room, very comforable bed. Breakfast was average.
Disliked: Fitness room was OK, but peleton bike didn't work
Tiffanie Thu, 20 February 2025
Superb
James Fri, 14 February 2025
Exceptional