DoubleTree by Hilton Schenectady Guest Reviews
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0.4 miles from Schenectady centre |
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Hurley Mon, 10 March 2025
Not the worst (just don't...
Liked: The hotel was close to the location I came to town for. The pool was convenient and had great hours of operation. Really nice gym. Clean room & very quiet.
Disliked: The front desk staff was so weird, aloof and inhospitable. Simple questions like "may we have more towels at the pool?" and "Do you have any extra coffee cups" were met with blank stares, silence and mumbled "ya, in a minute" or "you can just get it yourself" while pointing off into a peak-hour, fully in-operation restaurant and giving absolutely no effort in assistance. I work in an executive position in customer service and I'd fire half of the desk-staff I encountered. In addition, 2 of the 4 lights in our room didn't work, and all the towels are the size of dishcloths. Cheers!
Keisa Mon, 24 February 2025
You’ll get the same price...
Liked: Was clean
Disliked: The staff rude guest are rude. Hotel smelled extremely like weed and cigarettes. We paid for complimentary breakfast and didn’t get it
Lisa Fri, 21 February 2025
Superb
Yuliya Tue, 18 February 2025
Superb
Jennifer Sun, 16 February 2025
Superb
Liked: The privacy was wonderful, staff was very nice and friendly but professional
Gregory Sat, 15 February 2025
Good visit we have stayed...
Liked: It was clean convenient to family for us and you had a pool and bar.
Disliked: The neighborhood is a little sketchy.
Margo Wed, 5 February 2025
Best Property
Tv Tue, 4 February 2025
Very good
Pierre Sun, 2 February 2025
Overall good
Liked: Good location
Disliked: Would be nice to have extended check-out policy for a reasonable fee
Nandini Sun, 5 January 2025
Very good
Liked: Breakfast was fresh and very affordable. We will definitely consider this hotel in the future