DoubleTree By Hilton San Juan Guest Reviews
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4.0 miles from San Juan centre |
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Stacy Sat, 28 December 2024
A good stay for the...
Liked: Close to everything.
Disliked: Price
Svetlana Thu, 19 December 2024
Nothing is free and if...
Liked: the pool area
Disliked: After the 3rd day the room key kept being deactivated 3 times a day, we had to go to the front desk to reactivate it, and it was not next to the phone. The room wasn't cleaned properly before our arrival, under the bed there were left over toys and dust on the top shelf. The beach is really far for walking and no one told us that the golf cart can take us there. I asked for bartending if there was ice on our floor and he said I'll give you ice for free but next time I'll charge you. I went and looked and there was free ice machine on our floor. Prices displayed in the room are incorrect, as it costs more than advertised and no it's not taxes.No one knows the correct information and no information is provided to the guest.
Xiaoying Wed, 18 December 2024
Passable
Perez Mon, 2 December 2024
Excellent weekend.
Liked: The hotel was clean and the staff was realice nice with us.
Disliked: The location of the hotel.
Kershaw Fri, 8 November 2024
Exceptional
Alejandro Tue, 5 November 2024
Very good
Disliked: Night shift bellmen need some Guest Services refresher
Gregory Tue, 29 October 2024
Superb
Liked: No haha
Disliked: Need a pool manager to not allow music speakers with jungle music blasting
Nelitza Wed, 16 October 2024
Superb
Padró Mon, 14 October 2024
Exceptional
Grace Thu, 3 October 2024
I had a really good...
Liked: Beds were really comfortable. The location was near a lot of restaurants and bars within walking distance. Staff was very friendly and helpful
Disliked: Breakfast at the restaurant in the hotel was overpriced