DoubleTree By Hilton Richmond-Midlothian Guest Reviews
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Write a review
Iliana Sun, 8 December 2024
Exceptional
Daniels Tue, 19 November 2024
Besides the building being under...
Liked: Except for the construction,, Everyone was pleasant especially Jeanette in the dining area she was professional and she always had a smile on her face, big KUDOS to Jeanette!
Disliked: Construction was right in the middle of the lobby it wasn't noisy. It was just there!
Antonio Mon, 18 November 2024
Disappointed
Liked: Location,
Disliked: Construction going on, only one elevator, water leaking from roof in bathroom. Not worth the money for all these inconveniences.
Krystal Thu, 14 November 2024
Very Comfortable Stay in a...
Liked: Room was super clean and comfortable, up to date and great lobby lounge.
Disliked: Elevators & halls need updating
Virginia Wed, 13 November 2024
It was ok - nothing...
Liked: I saw no breakfast - there was a makeshift table in the lobby that seemed to have coffee machines, but I saw no food.
Disliked: The first day, the cleaners didn't come to clean my room until late afternoon when I was getting dressed for dinner. The second day they came to the room next to mine around 10 am, but refused to clean my room. I insisted, and the man who seemed to be in charge of the crew phoned someone in management, and my room was cleaned. I was insulted to be treated that way - and if there was a legitimate reason, no-one ever said. After that I just kept the do not disturb sign on my door for the rest of the week to avoid having to beg for cleaning.
Esly Tue, 22 October 2024
Exceptional
Esly Tue, 22 October 2024
Exceptional
Bell Fri, 18 October 2024
Bad
Melody Sun, 13 October 2024
Exceptional
Shweta Thu, 10 October 2024
Overall great stay
Liked: Great facilities and staff - lovely ambience
Disliked: No Netflix or Amazon prime access on TV