DoubleTree By Hilton Pomona Guest Reviews
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4.7 miles from Pomona centre |
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Traci B, Pomona, visiting Glass House Pomona Mon, 16 February 2015
Room was not ready until 9. People booked in the same rooms and an out of control rude front desk clerk.
Disliked: Worst experience ever!
Samantha, Pomona , visiting Fox Theater Pomona Mon, 17 March 2014
Liked: The room was bigger than I expected and the stuff was very nice and made us feel like we were home. Very happy with our stay!
Billie Tue, 5 November 2024
Beautiful hotel with Clean Spacious...
Liked: Beautiful clean room and friendly staff.
Jeff Wed, 23 October 2024
Nice room and friendly staff
Liked: Room was nicely equipped with a small refrigerator, work desk, nice size TV, and comfy King bed. Got several texts from the manager? asking if everything was good and if I needed anything so communication was great. Nice Italian restaurant is right next door as well.
Disliked: The outside parking lot is built on a hill so there aren't any slots that aren't slopped unless you park in the lower garage area.
Edith Mon, 14 October 2024
Restaurant experience was excellent
Liked: Clean and cozy
Disliked: N/A
Winston Tue, 8 October 2024
I left 2 days early...
Liked: Asked for a room on the 3rd floor and was denied. End on the 2 bd floor with a person with heavy feet above.
Disliked: Too noisey
Atulkumar Mon, 7 October 2024
Good
Liked: Location
Disliked: Nothing
William Thu, 3 October 2024
Pleasant
Marlene Tue, 24 September 2024
Exceptional
Karissa Thu, 19 September 2024
Very good
Disliked: I thought that we have free breakfast but they do offer breakfast but with cost.
Kristinn Fri, 13 September 2024
Great location , clean and...
Liked: Good location off the freeway . The room was large and beds pretty comfortable. The front desk was exceptionally nice sad helpful .
Disliked: The parking slope and parking due to its location on a hill
Martha Thu, 12 September 2024
Superb
Liked: That there was a very nice restaurant in the hotel
Disliked: I accidentally forgot my wallet at home, but I had pictures of my ID on my phone. I explain the staff member the situation and she refused to let us check in the room and i already had reserved the room and hotel has my credit card account. I had to drive back to my house which is in Yucca Valley CA to pick up wallet, turned around time was four hours. I cannot believe they don’t make exceptions when a guest is out of town. Policy’s should be different