Because the GPS address shows up as the "old one" we ended up being late to our concert. The front desk guy was at least able to give good directions. If you know this is a problem, it should be fixed for the amount of $ we paid.

Liked: Yummy cookies.
Disliked: GPS is wrong. Very hard to find.

To each their own

Liked: It's beautiful hotel and the swimming pool area was ok when it was jam packed.
Disliked: The fact I never got any Hilton Honors information via email after I gave the lady at the front desk my information. Then also I never got my deposit back.

Exceptional

Exceptional

Superb

Liked: The location is close to downtown. The room was clean.
Disliked: Guest across from us was loud throughout the night. I had to turn the TV up to drown them out. That's not the hotel's fault; just inconsiderate guest.

Passable

Liked: They gave us some cookies when we checked in
Disliked: I recently stayed at Double Tree and unfortunately, my experience was far from ideal. While the room itself was fine and met our basic needs, there were several issues that significantly impacted our stay.First and foremost, the staff knocked on our door at 9 AM, despite our check-out time being set for 11 AM. To our dismay, we discovered a condom in the toilet. This was not only unpleasant but also raised serious questions about the housekeeping standards at the hotel. It was a very off-putting detail that overshadowed the otherwise decent accommodations.Additionally, there was a significant issue during check-in. Although the reservation was made under my name, I am not yet 21, so my friend, who is 21, offered to show his ID to check in. This simple process turned into a frustrating 30-minute ordeal as we had had to call the booking service to update the system.Overall, while the room was satisfactory, the poor service and cleanliness issues made for a disappointing stay. I would recommend looking elsewhere until they can address these concerns.

Superb

Exceptional

Exceptional

Very good