DoubleTree by Hilton - Philadelphia Center City, Philadelphia

DoubleTree by Hilton - Philadelphia Center City Guest Reviews

Overall Average Score:

Good (3.89 out of 5)

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I would recommend; good service; nicely situated.

Liked: The service and people that works there.
Disliked: Smells a little humid.

Disliked: Room location was between both elevators. The whole time I was in the room and tried to sleep all I heard was the elevators going up and down! The only way anyone should get that room is if they are deaf!

I am very disappointed in the Doubletree. First room had a bloody rag/tissue, the next room given had underwear hanging in the shower. Then to compensate both of us we were given one voucher for breakfast, one voucher for two different restaurants, one voucher for each place - there were two of us. This is a disgrace and the staff was actually annoyed at our complaints of the rooms. This room was not cheap to begin with.

Disliked: First room bloody rag/tissue on the floor; second room given someone's underwear in the shower.

Nothing special but comfy and convenient location.

Liked: Comfy and get a cookie with check-in.
Disliked: Bad view - right next to an office building, so had to keep blinds shut.

Love the room size, the...

Liked: Location great
Disliked: The pool was freezing and the service in the bar area seating was slow, bath didn’t hold water for my little girl to have bath.

Exceptional

A great, quick family trip...

Liked: The convenience to restaurants, theaters, etc. excellent breakfast in the hotel! Nice sized rooms and clean!

Exceptional

Incredible value for both great...

Liked: The staff are my favorite part; so kind and helpful. The beds are very comfy and rooms clean. Location is perfect.
Disliked: Unfortunately, the restaurant menu in both bar and diner is dated and most likely needs a new vendor.