DoubleTree by Hilton - Philadelphia Center City Guest Reviews
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0.3 miles from Philadelphia centre |
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Maxim, Repentigny, visiting Freedom Mortgage Pavilion Wed, 29 June 2022
I would recommend; good service; nicely situated.
Liked: The service and people that works there.
Disliked: Smells a little humid.
Brian, Red Lion Sun, 19 May 2013
Disliked: Room location was between both elevators. The whole time I was in the room and tried to sleep all I heard was the elevators going up and down! The only way anyone should get that room is if they are deaf!
Joseph P, Union Beach Fri, 5 April 2013
I am very disappointed in the Doubletree. First room had a bloody rag/tissue, the next room given had underwear hanging in the shower. Then to compensate both of us we were given one voucher for breakfast, one voucher for two different restaurants, one voucher for each place - there were two of us. This is a disgrace and the staff was actually annoyed at our complaints of the rooms. This room was not cheap to begin with.
Disliked: First room bloody rag/tissue on the floor; second room given someone's underwear in the shower.
Diana, Lafayette Hill Sun, 10 March 2013
Nothing special but comfy and convenient location.
Liked: Comfy and get a cookie with check-in.
Disliked: Bad view - right next to an office building, so had to keep blinds shut.
Adrianna Mon, 14 April 2025
Good
Lina Mon, 14 April 2025
great
Liked: Our room was on the 24th floor; beautiful view, absolutely stunning. Room was very clean and nice. This hotel is close to all our favorite spots and it’s noisy at night, which is something we quite like (i know it’s not a good thing for most but we’re city people through and through). Room service was great and quick; food is a bit overpriced in my opinion but nothing too bad. We loved that there was a parking garage on property so we didn’t have to find parking elsewhere. Pool was not heated as advertised and quite dirty so we only stayed for like 5 minutes. Beds were very comfortable and pillows were so soft. Overall, great experience.
Linda Mon, 14 April 2025
Okay, will definitely look into...
Liked: Location to event
Disliked: Booking was 2 rooms for total of 5 guests, each room only had 1 bed and the one had a pull out couch.
Allison Sun, 13 April 2025
Exceptional
Susan Fri, 11 April 2025
Loved our stay
Liked: The room was very clean, spacy and comfortable. Loved the city view. Comfy sofa chair right by the window. Bathroom was clean. Beds and Pillows were super cozy.
Gang Tue, 8 April 2025
Very good
Liked: Our room is next to the elevator, and the elevator makes a lot of noise when it goes up and down at night.
Amanda Mon, 7 April 2025
Clean but some staff is...
Liked: Rooms were clean
Disliked: Check in was a nightmare. They need more than 2 people. Took over an hour bc our room still wasn’t ready. The waiter at the restaurant was very inappropriate and made a group of 3 females uncomfortable. Noise complaint at 8pm? We were listening to music at a normal volume.
Jim Fri, 4 April 2025
Average with much room for...
Liked: The location, staff and service were all above par. Unfortunately the rooms are somewhat dated and desperately need an update. The beds are superbly comfortable. The bathroom vent was clogged with dust and looked like it had not been cleaned in months. I informed them about it and they scheduled someone to take care of the issue, but they showed up when the shower was in use. They never returned after that. The wallpaper in the bathroom was peeling off adding to the outdated feel of the place.
Disliked: Better upkeep of the room. A bit more attention to detail in terms of cleanliness is necessary,
Daisy Tue, 1 April 2025
Disheartening but we made the...
Liked: The room and view were great
Disliked: You're team is only as good as its leaders. If Management does not show up for their team the team lacks. I want to apologize to Meghan, I completely understand how she must have felt alone. Meghan was handling all phone calls and checking in everyone coming in for the big event on Tuesday. The hotels success depends on the collective effort of the Team. Teamwork is key.
Jaminda Mon, 31 March 2025
Pleasant