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DoubleTree by Hilton Ottawa Downtown eeee - (888) 406-7656
DoubleTree by Hilton Ottawa Downtown, 33 Nicholas Street, Ottawa, ON -(888) 406-7656
Area: Ottawa
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3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (946 Ratings)
1.0 miles from Ottawa centre
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Hotel Description
Located in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, DoubleTree by Hilton Ottawa Downtown offers an indoor pool and free WiFi. Each modernly furnished guest room features a flat-screen LCD TV, a large ergonomic desk area and tea/coffee making facilities. Bathrooms include a hair dryer and complimentary toiletries. Located on site, the trendy Albion Rooms restaurant uses locally sourced produce to create an ever changing menu. The bar is stocked with local craft beers, a selection of wines and a number of house made cocktails. For those who prefer in-room dining, room service is available from 06:00 to 22:00 every day. Guests at DoubleTree by Hilton Ottawa Downtown can take advantage of the 24-hour fitness center or relax in the hotel's hot tub. The lobby area has complimentary, pod-style work stations. DoubleTree by Hilton Ottawa Downtown is 0.7 mi from The National Gallery of Canada and only 10 minutes' walk from Parliament Hill.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Library
` Wheelchair accessible
` indoor pool
` kitchenware
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Portuguese
` Spanish
` Turkish
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

DoubleTree by Hilton Ottawa Downtown Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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4

Very Good - 4.0 out of 5

Joshua, Buffalo, NY, visiting Club SAW Ottawa Mon, 1 May 2023

Comfortable bed; nice size; nice bathroom; great views. A great experience, merely minutes from our destination. Overall would recommend.

Disliked: The hallways were dark and the carpet was old. Needs an upgrade.

2

Disappointing - 2.0 out of 5

Brenda Tue, 1 April 2025

Room as big as your...

Disliked: Pool.access by another building.... make your construction passable. no way the whole floor was an impasse

5

Exceptional - 5.0 out of 5

Shannon Wed, 26 March 2025

Overall, great! Have already recommended!

Liked: Location was great for us, we had an event at the Rogers arena. The start point for skating on the canal was right out front, Mall access was a bonus.
Disliked: The pool access was out of order during our stay, we had several families staying there for a cheerleading event & the girls were looking forward to pool time - we had to trek to around the corner to ‘Les Suites’ in the snow to use the pool.

2.5

Fair - 2.5 out of 5

Elysha Sat, 22 March 2025

Passable

4.5

Wonderful - 4.5 out of 5

Waldemar Wed, 19 March 2025

Superb

Liked: Staff friendliness and their exceptional approach to help customers was impressive. Rooms are small but well appointed and very clean. Bathrooms renovated.

3.5

Good - 3.5 out of 5

Andrei Sat, 15 March 2025

Good

2.5

Fair - 2.5 out of 5

Stef Sun, 9 March 2025

Meh

Liked: The hotel was nice and they accommodated me when I raised concerns
Disliked: Well ...Booking.com could have told me that the pool ans hot tub was out of commission because when I arrived they were under renovations. I would have never chosen this hotel through this website as there was no notifications of closures. Get it together... Incredibly disappointed as I would have not booked.

4

Very Good - 4.0 out of 5

Diana Fri, 7 March 2025

Very good

4

Very Good - 4.0 out of 5

Michelle Mon, 3 March 2025

Would come again - after...

Liked: The room was nice. However the beds were not the most comfortable. They are also in the process of a renovation, so at 10am on the nose, chipping started above us.And access to the pool was cut off (they told us to leave the hotel, walk around the corner, and access it from another hotel). So we didn't use the pool.The location was excellent.
Disliked: The garage looked problematic. Areas were shut off for renovation, and there was a burst hose bib. It kinda felt like the garage could collapse (crumbling concrete everywhere). As a result, parking was VERY limited, and if unlucky, a pain to access your car. There were 3 levels of parking but only 1 level was accessible directly by elevator.

2.5

Fair - 2.5 out of 5

Paige Mon, 3 March 2025

Passable

Liked: The location of it, was perfect
Disliked: I understand the renovation but having to walk outside to get to the pool wasn’t ideal with a little one.

4

Very Good - 4.0 out of 5

Chitani Sun, 2 March 2025

Very good

Liked: Excellent location

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DoubleTree by Hilton Ottawa Downtown 33 Nicholas Street, Ottawa, ON