DoubleTree by Hilton Ottawa Downtown Guest Reviews
Write a review
1.0 miles from Ottawa centre |
Write a review
Joshua, Buffalo, NY, visiting Club SAW Ottawa Mon, 1 May 2023
Comfortable bed; nice size; nice bathroom; great views. A great experience, merely minutes from our destination. Overall would recommend.
Disliked: The hallways were dark and the carpet was old. Needs an upgrade.
Brenda Tue, 1 April 2025
Room as big as your...
Disliked: Pool.access by another building.... make your construction passable. no way the whole floor was an impasse
Shannon Wed, 26 March 2025
Overall, great! Have already recommended!
Liked: Location was great for us, we had an event at the Rogers arena. The start point for skating on the canal was right out front, Mall access was a bonus.
Disliked: The pool access was out of order during our stay, we had several families staying there for a cheerleading event & the girls were looking forward to pool time - we had to trek to around the corner to ‘Les Suites’ in the snow to use the pool.
Elysha Sat, 22 March 2025
Passable
Waldemar Wed, 19 March 2025
Superb
Liked: Staff friendliness and their exceptional approach to help customers was impressive. Rooms are small but well appointed and very clean. Bathrooms renovated.
Andrei Sat, 15 March 2025
Good
Stef Sun, 9 March 2025
Meh
Liked: The hotel was nice and they accommodated me when I raised concerns
Disliked: Well ...Booking.com could have told me that the pool ans hot tub was out of commission because when I arrived they were under renovations. I would have never chosen this hotel through this website as there was no notifications of closures. Get it together... Incredibly disappointed as I would have not booked.
Diana Fri, 7 March 2025
Very good
Michelle Mon, 3 March 2025
Would come again - after...
Liked: The room was nice. However the beds were not the most comfortable. They are also in the process of a renovation, so at 10am on the nose, chipping started above us.And access to the pool was cut off (they told us to leave the hotel, walk around the corner, and access it from another hotel). So we didn't use the pool.The location was excellent.
Disliked: The garage looked problematic. Areas were shut off for renovation, and there was a burst hose bib. It kinda felt like the garage could collapse (crumbling concrete everywhere). As a result, parking was VERY limited, and if unlucky, a pain to access your car. There were 3 levels of parking but only 1 level was accessible directly by elevator.
Paige Mon, 3 March 2025
Passable
Liked: The location of it, was perfect
Disliked: I understand the renovation but having to walk outside to get to the pool wasn’t ideal with a little one.
Chitani Sun, 2 March 2025
Very good
Liked: Excellent location