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DoubleTree By Hilton New York Times Square West eeee - (888) 323-5826
DoubleTree By Hilton New York Times Square West, 350 West 40th Street, New York City, NY -(888) 323-5826
Area: Madison Square Garden - Convention Area
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3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (2322 Ratings)
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Hotel Description
The DoubleTree by Hilton Hotel New York - Times Square West is within 0.9 mi of Times Square, The Empire State Building and Jacob Javits Convention Center. All rooms at the DoubleTree by Hilton Times Square West have a desk, 40-inch HDTV, coffee maker, in-room safe and black-out curtains. Guests can enjoy views of the river, Manhattan uptown/downtown skyline and/or Times Square from rooms on the higher floors. The rooftop lounge, High Bar & Lounge, at the DoubleTree Times Square West offers unobstructed views of Manhattan. The on-site restaurant, Tranzit Restaurant & Bar, serves American cuisine for breakfast, lunch and dinner. This hotel also has a 24-hour business center, a fitness center, 900 square feet of meeting space and offers room service. Rockefeller Center is 1.2 mi away while Broadway theater, Majestic Theater, and The Port Authority Bus Terminal are within 1148 feet of the DoubleTree by Hilton Hotel New York.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Coffee/tea maker
` Refrigerator
` Nightclub/DJ
` Hiking
` Heating
` Wheelchair accessible
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` French
` Hindi
` Italian
` Korean
` Russian
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

DoubleTree By Hilton New York Times Square West Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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3.5

Good - 3.5 out of 5

Iole Wed, 5 February 2025

Good

5

Exceptional - 5.0 out of 5

Muhammad Wed, 5 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ahmed Wed, 5 February 2025

Exceptional

3.5

Good - 3.5 out of 5

Holly Tue, 4 February 2025

Good

Liked: The location was good and our room was spacious.
Disliked: We arrived in NYC at 10:30am and went to drop off our luggage. We arrived back at the hotel at 5pm to check in to be told no room was ready (2 hours post check in time). We went back at 6pm as we had a reservation at 7pm to finally be given a room - very poor first impression.

4

Very Good - 4.0 out of 5

Sabrine Tue, 4 February 2025

We recommend it !

Liked: We had a nice stay at the Doubletree. The location is perfect, very close to Times Square which is really easy to get around walking. Many restaurants and shops nearby. Our room was cleaned everyday, it was on the 16th floor and we didn't hear any noises from outside nor from the neighbouring rooms.Read many comments about the long wait for the elevators but honestly it didn't feel that bad at all, never had to wait more than 5 minutes and only during the "rush hours".Overall we recommend to stay at this hotel :-)
Disliked: Only a few minor things like the shower curtain being too short so the water came out on the floor when we showered. Also would have been nice to have a mini fridge a bit more storage (closet is a bit small).

0.5

Poor - 0.5 out of 5

Sejersen Tue, 4 February 2025

Bad

Liked: I booked the room for my CEO and know the Hilton as a very nice place elsewhere around the world. My CEO had to change hotel and moved out due to condition of the room. It was really bad.
Disliked: See above. Window was not able to close and it was freezing cold.

4.5

Wonderful - 4.5 out of 5

Debbihugs Tue, 4 February 2025

Superb

Liked: Staff super friendly, check in & check out easy. Location excellent less than 10 mins walk to middle of time square & right across from port authority bus terminal. Beds super comfy with lovely pillows. Shower was powerful. View was amazing. We had 2 rooms 3005 & 3014.

4

Very Good - 4.0 out of 5

Sérgio Tue, 4 February 2025

Very good

Liked: Great location. Simple but confortable for a short stay. Offers all the amenities.

4

Very Good - 4.0 out of 5

Raymer Mon, 3 February 2025

Very good

1.5

Poor - 1.5 out of 5

Charles Mon, 3 February 2025

Do not recommend. Will not...

Liked: Good location. Bartender nice and helpful.
Disliked: Room was not ready at checkin, made us wait 2 hrs in a crowded lobby. Rooms and bathroom tiny and uncomfortable. Even charged over $5 for a cup of coffee. Staff not friendly and understanding.

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DoubleTree By Hilton New York Times Square West 350 West 40th Street, New York City, NY