Really enjoyed my time, the...

Liked: I loved the warm welcome that customers are greeted with, I was treated very well by the staff.
Disliked: The front desk could’ve been managed better, a little more organization down there would limit unnecessary crowding and optimize space available.

Exceptional

Superb

Excellent stay at this hotel....

Liked: Loved the very central location. View of ESB each morning was incredible. Breakfast excellent. Staff very friendly & helpful. Room quiet & excellent lighting
Disliked: Only negative was the slightly misleading rooftop bar service during happy hour. We ordered 2 glasses of wine during happy hour but we didn’t specify what so obviously they poured from the “non happy hour” bottles - doubling our bill. We didn’t return there the next 3 nights!

Exceptional

Very good

Liked: Excellent location. Within walking distance of Times Square, Empire State and Macys and close to subway to get to other must do sites. Friendly staff and clean room. Very comfortable bed and good shower. Fairly quiet considering it's location.
Disliked: Room was very dark , even with all lights on. The view from the window was looking straight into an office, but then we didn't pay for a view. Room service a bit hit and miss. Tea/coffee replacements not given.

A mix of good and...

Liked: Location
Disliked: Small

Very good

I've never lived in such...