DoubleTree by Hilton New York Downtown Guest Reviews
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4.1 miles from New York City centre |
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Loney, Maplewood, visiting Sunset Terrace at Chelsea Piers Wed, 19 June 2013
I would come back again but book a bigger room.
Liked: Clean room and very comfortable bed.
Disliked: Room is very small; no room for an additional chair beyond the desk chair.
Susana Sat, 8 March 2025
Superb
Inga Fri, 7 March 2025
Very good
Shepherd Thu, 6 March 2025
perfect spot to explore downtown...
Liked: location was perfect, most activities were in walking distance. view was great. staff were gracious and accommodating. Room was as advertised
Disliked: access to higher floors required a long wait at times due to the elevator system
Katherine Thu, 6 March 2025
Exceptional
Liked: Cleanliness, comfort and location
Disliked: None
Deborah Wed, 5 March 2025
Clean and nice hotel. Great...
Liked: Great room and staffs.
Disliked: All was good.
Christopher Wed, 5 March 2025
Very good
Liked: Amazing bed/pillows
Disliked: 1) 150.00 hold for incidentals is absurdly high and, after 4 days, it has yet to be returned to my account.2) My room was across from a towel closet and a staff member was assigned to work 3rd shift, so I didn't sleep the first night because they repeatedly opened and closed the closet.1.5 elevators worked during the 3.5 days I stayed at the hotel. One of the many times I tried to use it required a 20min wait then squishing myself in with 7 other people desperate to get off their floors.
Steven Wed, 5 March 2025
Great hotel and comfortable
Liked: Good property and everything you need
Disliked: Lifts at peak time take a while (stop at most floors) can sometimes take up to 10 mins to get down Room with double double is a tad small
Malini Tue, 4 March 2025
Not a very pleasant stay
Liked: The rooms were cleaned daily, towels were changed. Housekeeping was attentive. Located near the train station and minutes of walk away from the charging bull.
Disliked: The rooms were extremely small. The elevator was very slow and full. I had to carry my stroller up and firm each time as only 2 out of 3 elevators were working, but very slowly. No variety for breakfast. The restaurant staffs need to put on a bigger smile as they were the first ones we see in the morning. The concierge was not around, so we couldn’t store our things when we were about to check out. The hotel is very expensive but the lift services just puts me off more do that I was traveling with 4 children. I would not stay here again.
Sarah Tue, 4 March 2025
Exceptional
Josh Tue, 4 March 2025
Enjoyed it, wouldn’t pay extra...
Liked: It was comfortable and clean.
Disliked: Quite small. Paid for a river view but was mostly blocked by another building.