Everything about this hotel was 5 star!

Liked: Fantastic hotel; so professional from start to finish.
Disliked: None.

Superb

Great hotel in perfect location!

Liked: Lovely helpful reception staff upon arrival and departure. We had been notified beforehand that the lifts weren’t working, however when we arrived one lift was working so there was no problem. Excellent location for Piccadilly Station and the centre. Room was very clean and the bathroom looked as though it had just been renovated - lovely! A nice touch on Reception was the complimentary sweets in jars, complete with paper pots and tongs. We didn’t have breakfast so can’t comment on that. Would certainly stay there again!
Disliked: Everything was fine for us!

Great Hotel- 100%

Liked: Staff- Fantastic
Disliked: Main lift wasn't working, but hotel took suitable action. No issue at all.

Fab hotel with great breakfast

Liked: Great beds and plenty of space in the room. Great breakfast too.

Welcomed into excellent hotel. Staff...

Liked: Very well located for Piccadilly station & local transport links

Superb

Liked: Excellent location, friendly staff and great breakfast

Excellent and we will return,...

Liked: The property was beautiful, spotlessly clean. Welcoming, immaculate,attentive staff on all levels.Made very welcome and our needs were met even although there was issues with lifts which we were informed about before our trip. Staff offered to take luggage.We stayed in room 308 the cleanliness was second to none. Breakfast was amazing just wish the coffee was a little warmer, again superb hot breakfast and also continental and extra choices. Staff very welcoming and attentive too. We used the bar for a drink and Edward was very friendly and welcoming, excellent member of staff.
Disliked: Nothing

Exceptional

Excellent

Liked: We stay here whenever we are in Manchester, and staff are always amazing and helpful, and nothing is ever too much