Very good

Great Location.

Liked: The complimentary cookies upon check-in were delicious, the staff were very friendly and welcoming, and the location was superb.
Disliked: We got unlucky with the room since the bathroom was in the middle of it, which made the space awkward and tight. Also, the room was tidy, but it was very dusty, we also saw two small spiders inside the room next to the window, lastly i had to ask for some tissue paper as they forgot to add one in the room.

Wouldn’t return, over priced for...

Liked: The property was perfectly located for the west end theatre district and soho
Disliked: The property is in serious need of renovation. It’s very dated and lifts do not function properly. Rooms very dated and housekeeping left piles of dirty bedding and food waste from other rooms as they cleaned outside our suite door for the duration of our whole stay

Amazing stay - definitely recommend

Liked: Room was very spacious with a king bed. Facilities in the room was really good too, shower was lovely, provided with iron/iron board hairdryer etc, the location was superb and only 15 min walk from the west end theatres! Breakfast ticked all boxes and food was exceptional for a buffet breakfast..
Disliked: Theirs not much we didn’t like, the only exception was the main restaurant was having renovations and we could hear drilling whilst eating breakfast, albeit quiet.

Poor

Liked: Location was good
Disliked: Freezing cold room .. layout was poor shower well was horrible so noises

Great stay, comfortable room and...

Liked: Clean, welcoming and efficient staff.
Disliked: Nothing.

Perfect spot for a short...

Liked: Clean, welcoming, quiet, comfy, friendly and attentive staff, great location, easy transport access and walking distance from lots of key attractions.
Disliked: Price was ok and reasonable in scheme of how much hotels cost in central London these days but still expensive for one night. Rooms were on the small side unless you were upgrading to the superior options which is fine if you’re not spending too much time in it.

Passable

Disliked: Lights were not all working in my room, lock on door was abit dodgy (was sleeping alone) bath was a little grubby.

Very good