Pleasant

Disliked: The beds weren't comfortable, and the pillows were too soft.

As stated above, staff and...

Liked: NA
Disliked: Loved the hotel with one exception (below), but will never book, and didn't think I was booking, through book.com. The TV had a very limited regular TV selection and when you clicked on a number of shown channels, it was just blank with no explanation.

I was treated very well,...

Liked: Manager was quick to take care of any issue I had . The manager was very nice and his team members were also nice

Great location with large rooms...

Liked: Large rooms, clean, good AC and close to highway exit/entrance. Ideally if your travelling between Chicago and Indianapolis for a comfy stay in a large sized hotel room.
Disliked: I stayed in the 3rd floor and there is only one elevator which is super-slow. I waited almost 5 minutes to get up since many guest where using the single (!) elevator in this large-sized hotel. If you are in a hurry, stay on the ground floor.

Exceptional

Poor

Very good

Nice rooms, bad service

Liked: The beds are confortable
Disliked: I stayed for 3 nights and house keeping never came to make our room

Exceptional