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DoubleTree by Hilton Jacksonville Riverfront eeee - (888) 608-6346
DoubleTree by Hilton Jacksonville Riverfront, 1201 Riverplace Boulevard, Jacksonville, FL -(888) 608-6346
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (888) 608-6346
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (1081 Ratings)
0.9 miles from Jacksonville centre
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Hotel Description
Set in the historic San Marco District of Jacksonville this completely nonsmoking Florida hotel features 2 on-site dining options along with an outdoor swimming pool. Free WiFi is provided in every room. Rooms have a 42-inch flat-screen TV coffee machine. Some rooms have a riverfront view. Some suites include a hot tub and refrigerator as well as a microwave. A 24-hour fitness center and concierge service are available to all guests at the DoubleTree by Hilton Jacksonville Riverfront FL. Martin Coffee Co. Coffee and specialty coffees are offered at the The Lounge. On-site dining options include breakfast lunch and dinner at St. John's Provision Company restaurant. Ruth's Chris Steak House is also on-site site and serves fine cuisine for dinner. Only 5 minutes' walk Jacksonville Riverfront DoubleTree guests can discover the Museum of Science and History the Museum of Contemporary Art. San Marco is 1.5 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Water sports
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` vending machine
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Croatian
` Spanish
` Convenience Store
` Happy Hour
` Parking Available
` gift/souvenir shop
` Shops on site
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Room service available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

DoubleTree by Hilton Jacksonville Riverfront Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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3

Pleasant - 3.0 out of 5

Terry, McDonough Mon, 17 October 2016

Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.

Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.

4

Very Good - 4.0 out of 5

Susan, visiting Moran Theater Tue, 17 February 2015

My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.

Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.

5

Exceptional - 5.0 out of 5

Sandra, Pensacola Tue, 4 March 2014

Board walk will be great when construction/repairs are completed. Location is a plus.

Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.

5

Exceptional - 5.0 out of 5

Ashlin Mon, 16 December 2024

Exceptional

4

Very Good - 4.0 out of 5

Martha Tue, 10 December 2024

Very good

Liked: Excellent location for attending a concert at Vystar Arena. The water taxi dock is out back of the hotel.
Disliked: The hotel and rooms really need an upgrade. The room was clean but a bit tired looking.

4

Very Good - 4.0 out of 5

Chermon Mon, 9 December 2024

Good

Liked: The View
Disliked: Curtains need to be changed. Ice bucket needs to be visible with glasses.

2.5

Fair - 2.5 out of 5

Deidre Mon, 9 December 2024

Passable

3

Pleasant - 3.0 out of 5

Darilyn Thu, 5 December 2024

Pleasant

Liked: We found the riverwalk and the St. Johns River views to be quite enjoyable. The Christmas decorations were aesthetically pleasing, and the gym facilities were satisfactory.
Disliked: We were not satisfied with our rooms. We had requested rooms overlooking the St. Johns River, but unfortunately, our request was not fulfilled. One of the room heaters was only emitting lukewarm air. We also noticed some paint chipping and peeling around the room doors, and the door frame appeared to have been forced open repeatedly. Furthermore, there was no microwave or mini-fridge in the room, no trash bags provided, no hand soap, and the smoke detector was hanging loose from the wall.

0.5

Poor - 0.5 out of 5

Tyler Thu, 5 December 2024

Bad

5

Exceptional - 5.0 out of 5

Joe Wed, 4 December 2024

Had a very enjoyable stay

Liked: View was exceptional
Disliked: Nothing

2

Disappointing - 2.0 out of 5

Emorio Mon, 2 December 2024

Yall gotta do better than...

Liked: I like the fact that they had restaurants inside
Disliked: I didn’t like the fact that everything had to be paid for, didn’t like the fact that I had no microwave or refrigerator in my room…the ice machine was out of order…I had to pay for my breakfast,….

0.5

Poor - 0.5 out of 5

Rapoport Sat, 30 November 2024

Stay away from this place

Liked: Location
Disliked: In the unit: Dirty carpets. Worn-out furniture. Clanky a/c unit. Dirty stains on the walls. Coffee maker doesn't work. One of the power docks isn't operational. Iironing board is not properly secured to the wall and is broken. The drainage mechanism in the bathroom sink is broken.Stained carpets in the hallway. The paint on many doors is peeling off. Staff doesn't wear proper & clean attire.

3.5

Good - 3.5 out of 5

Mannings Fri, 29 November 2024

I would stay again because...

Liked: The location and staff.
Disliked: The fact that breakfast was an additional charge.

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DoubleTree by Hilton Jacksonville Riverfront 1201 Riverplace Boulevard, Jacksonville, FL