DoubleTree by Hilton Jacksonville Riverfront Guest Reviews
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Write a review
Terry, McDonough Mon, 17 October 2016
Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.
Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.
Susan, visiting Moran Theater Tue, 17 February 2015
My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.
Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.
Sandra, Pensacola Tue, 4 March 2014
Board walk will be great when construction/repairs are completed. Location is a plus.
Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.
Carolina Wed, 28 August 2024
Poor value for money.
Liked: Staff very helpful and good location.
Disliked: Poor value for money. Not very clean and room was run down. Personally, I do not think thr Hotel deserves a 4 star rating. Renovation is needed. Breakfast was expensive and not that many options.
Nelson Mon, 26 August 2024
Poor
Liked: The view was magnificent. Minutes from anything you need to do in Jacksonville. Staff was super nice.
Disliked: Rm 604. Sliding door took two people to open it. (Next door sliding door worked perfectly). Linen on bed had spots on them. Took Hilton hotels by a big landslide cause their name shouldn't have been on that
Felisha Tue, 20 August 2024
Very good
Christopher Tue, 20 August 2024
Pleasant
Genesis Mon, 19 August 2024
Exceptional
Boykins Sun, 18 August 2024
This hotel gives Doubletree a...
Liked: Breakfast and pool. The front desk staff were awesome in their greetings and handling business
Disliked: Unclean woke up to a swollen face and bite marks on neck, chest legs, arms dirty iron and board left a markon my dress, floor rug was filthy, linen mat on bed hadn't been changed before arrival and sheets were not turned over until requested, had to go to the front desk for towels, no shuttle had to pay uber to go back and forth over the bridge no microwave or refrigerator had to store meds in a small cooler and no cookie smh
Shalisa Sat, 17 August 2024
Bad
Liked: The Cookies
Disliked: The hotel itself!!
Leslie Fri, 16 August 2024
Great time and loved the...
Liked: Loved having Ruth Chris on property, but the rooms were a rundown, and I was not expecting a view of the parking lot
Disliked: Rooms were dated
Pamela Thu, 15 August 2024
No comment
Disliked: Slow check in
Bethanne Tue, 13 August 2024
Exceptional