Exceptional

Perfection.

Liked: Nadiia was excellent. She sorted out my booking and was so cheerful and professional. She went above and beyond to be helpful.
Disliked: Nothing.

Pleasurable

Liked: Very nicely decorated, comfortable warmth, nice spacious shower
Disliked: Simply put, the access to the car park isn’t being used in the most convenient and safe way for people staying at the hotel. Members of staff have access to a door that lead through but we have to walk down the side and back of the building which then needs an access code, additionally people are not told this code until they ask. Restricted access on tv, can’t Netflix n chill with my partner, everyone will should sign out

Exceptional

Nice, easy and comfotable

Liked: Comfy, clean and easy

Great stay, perfect for our...

Liked: The breakfast supervisor, Thorn was fantastic. Mega helpful, respectful , polite and great to talk to.
Disliked: Not enough moly sachets in room

Staff lovely, bed uncomfortable

Liked: Staff lovely
Disliked: Bed uncomfy and squeaky

Good

Liked: Lovely clean hotel but staff were a bit wooden to expensive.
Disliked: Prices .no atmosphere.

Never again!!!!!

Liked: Leaving!
Disliked: The room was very cold and it took a while before we could work the thermostat. The thermostat control was very small and difficult to see and read and was very frustrating. My wife slept under coats bath towels and jumpers to keep warm I eventually got the warm air circulating after midnight. The hotel is situated in a poor run down area where many of the once prime Businesses and shops have sadly closed. Its fast getting toward becoming a shanty town. We did not feel safe especially the long walk from your secure car parking to reception. I'm disabled and a blue badge holder and found it too far to walk carrying our cases. (I'd mentioned this in our additional information but no mention or offer of assistance which was very poor).