Very good

Very good

Superb

Very good

Exceptional

Very good

Superb

A weird place with terrible...

Liked: One of the two beds was clean….
Disliked: Bed unclean - fortunately, I’d been given a room with two beds, and the other was clean. Staff seemed clueless - one kept telling me to press “cancel” on my credit card, which just flagged up alerts on my card. I’d rung up before to ask about getting some laundry done, and was told I was arriving too late in the morning to make the laundry collection, but that the reception would have waiting for me the address of the nearby laundry they used, which I could visit before noon; but it turned out reception had no idea - “I can Google that for you” was the best they could manage, and I wasted an hour and a half walking around 4 dry cleaners which didn’t do laundry. Hotel didn’t feel safe, either - doors locked at 7pm, with a random man who wasn’t a guest or staff walking up and down the corridors, looking into bedrooms as guests came out. A weird, weird place.

Superb

Liked: I enjoyed the warm cookie on arrival.