Superb

Great hotel, cool town.

Liked: My grandson said it was the best bacon he's ever had. Kudos to the chef from Nigeria. Next time we will try his specialty.It was great to have AHL teams staying at the hotel, since the USA Ice Hockey National Championship for 18 tier 2 teams was across the street, Very Cool!
Disliked: The size of the elevators. The hotel was built in 1912 so that's luxurious for 1912!

Have stayed previously and will...

Liked: Didn't use any facilities. I had an excellent sleep the first night. Bed and linens were very comfortable. Check in and out were smooth. Very nice front desk staff.

Wonderful historical hotel with exceptional...

Liked: Wow! What a beautiful hotel. It looked like a movie set and we stepped back into the 1930's. The beds were very comfortable. The room was very clean. TV had a lot of channels. Bathroom was spacious. We explored the hotel on our own, then Matt at the front desk gave us a guided tour with all of the haunted history. The architecture is so fascinating. Looking forward to my next visit. Everyone was exceptionally nice and friendly.
Disliked: The restaurant/bar could have been open a little longer.

Disappointing and overcharged

Liked: I booked a two queen room and was told they only had a room with one queen. Traveling with my daughter this was not convenient and no one room was ready till 8pm. Everyone traveling had to pay the same jacked up rate for being their less than 12 hours … we all had to leave early in the morning for a completion. I was told if I had not used an outside vendor like booking.com this would not have happened. Very disappointing
Disliked: Overbooked

Horrible experience and terrible customer...

Liked: Our experience didn’t even happen. They had some kind of hockey team there that took priority over other guests. The hockey teams didn’t check out till late and the staff kept telling us that rooms weren’t available because they were not cleaned yet. Mind you, we were already two hours past the check in time which is stated on the hotel’s website. My wife and I had a very important event to attend and are from out of town and didn’t have time to wait for a room to be cleaned over 2 hours after check in time. I will never stay at this hotel ever.

Superb

Pleasant

Exceptional