Exceptional

Nice place to stay but...

Liked: The warm cookies upon arrival were excellent. The staff were very friendly and accommodating. The public areas were well kept and pleasant. The breakfast was good, cooked to order omelets, and a nice selection of serve yourself options. Good coffee. Comfy Beds.
Disliked: The furniture in our room was pretty tired. The bedside tables were chipped and the dresser had some broken/nonfunctional drawers. The bathroom was a little on the smaller side but everything worked.

Superb

It will do.

Liked: Outstanding front desk staff and manager that went out of their way to sort out a booking issue.
Disliked: Adequate room that needs updating. The hotel isn't very near the airport. The shuttle service experience was very mixed. To the hotel, had to wait forever in the middle of the night, and then the driver seemed to have problems focusing. From the hotel, an excellent, efficient service (with a different driver).

Exceptional

Very good

Liked: Excellent breakfast, staff were wonderful.

Good

Very poor

Liked: Everything was dirty. The elevators were filthy. Our pillowcases were dirty. Nothing was clean.
Disliked: That nothing was clean they’re taken care of

Very good