Exceptional

I was there for the...

Liked: Location, friendly staff, food was amazing, rooms clean.
Disliked: Bedroom needed re painting

Overall great stay staff are...

Liked: Great staff Rooms very clean easy to navigate around hotel amazing staff at bar
Disliked: Breakfast wasn’t worth the £30 food was good but not a fantastic selection and wasn’t really a place for things such as plates wernt at the side and foods didn’t have a place

Good hotel in central location...

Liked: Clean, comfortable and very central.
Disliked: £15 (discounted from £25) additional charge to use the pool and spa

Was made very welcome, service...

Liked: Had a wonderful stay, staff at the Double Tree were amazing, very friendly and very helpful

Exceptional

Exceptional

Disappointing

Too costly for average service...

Liked: Breakfast was fantastic. Quite a selection of food to eat. Overall breakfast experience was positive. I think it was the best part of the whole stay.
Disliked: The room for its price is too average. The only difference to the renowned budget hotel was the high ceiling and elegant bathroom. Water supply is not being checked daily hence the water was dark and perhaps muddy, and took at least 20 minutes to run until it became reasonably clear to use. There was fire alarm at around 7.30am that woke us up. So many things that went horribly wrong during our stay.