Exceptional

I will return.

Liked: The room was well sized. Every staff member was friendly and helpful. Free cookies were great. Location to ACMI was brilliant.
Disliked: I did request a different pillow but none were available. My trip extended from 4 nights to 7 and a firm pillow would have helped. The wifi was patchy and a little unreliable.

Superb

Very good

Exceptional

Liked: Great location! Staff were great and the hotel was very clean!
Disliked: WiFi was horrid.

Superb

Exceptional

Loved the hotel, clean and...

Liked: The staff were absolutely wonderful and accomodating! I’ve never booked and stayed at a hotel myself, and it was such a breeze of a process. The room was small, but exactly what you need if you’re only staying there to sleep. The staff were so kind and friendly, it was the highlight of the stay, despite only interacting with them when we checked in and checked out.
Disliked: There is nothing I would deduct points for. The hotel clean, price for the rooms is reasonable. The staff are amazing, I can’t say that enough.Only thing I’d deduct for is location. Location is perfect if you want to be close to everything! It’s brilliant. However, obviously given that it’s across from the station, it can be a little daunting to walk around the area at night. That is at no fault of the hotel, just something to keep in mind if you are planning on booking here.

Exceptional