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Liked: Clean & comfortable
Disliked: Nothing

Exceptional

Liked: Everything was good,staff were excellent.
Disliked: N/A

Pleasant

Liked: Location to saddlers wells
Disliked: Sink has a dirty overflow and shower bottom was sloppy from not being thoroughly cleaned. Housekeeping were arguing in the housekeeping cupboard next to our room 334.

Excellent staff, friendly and accommodating....

Liked: Closeness to Kings Cross station

It was a wonderful experience,...

Liked: It was in the area of London that we wanted to be in, the staff were very friendly and helpful
Disliked: Nothing

Very convenient location. Will stay...

Liked: Quiet room at side of hotel
Disliked: Very soft pillows

Pleasant friendly warm and inviting....

Liked: The restaurant was very good love Marco peier white.

Fit for purpose

Liked: Perfect location
Disliked: Tiny bedroom, no air at all, felt claustrophobic

A lovely stay

Liked: Staff were really lovely, my room got upgraded without even asking. And the warm cookies at check in is always a bonus. They’ve also got a great bar and a restaurant on site. Great location too.
Disliked: There’s no vanity kits or enough towels in the room, had to use the hand towel for my hair