Enjoyed the view of the river and downtown area. I think the TV was as large as the bed! Every staff member in the hallway, elevator and at the entrance spoke to us, even if we were just walking by. We didn't have to look for someone if we had a question. At check-in we were given an extension to call for answers to questions. I would book this hotel again.

Liked: Very easy to move around town with the hotel shuttle and trolley access. Very helpful staff, pleasant hostess and waitress in the restaurant. Breakfast buffet was excellent. Lots of people congregated at the bar until concert time.
Disliked: Double check the time for the breakfast buffet. The staff must set up for the lunch buffet. Ask at the desk. The printed times may not be current.

Superb

Pleasant

Wont be booking with this...

Liked: Well… I booked a “1 King room with Balcony” room and there was no balcony at all on our room. We had a window. That was it. Will write reviews to reflect this experience and cost versus what I expected on several review sites. There was also no refrigerator. Kind of expect a mini-fridge in hotels, especially ones that are way less expensive.

Exceptional

Great location for my need

Liked: Great airport shuttle service. Right on river and walkable to area sights and restaurants

Very good

The hotel was sufficient for...

Liked: Did not have breakfast checked out quite early
Disliked: Possibly more food otions

Miserable

Disliked: Air conditioning was out. It had been out for weeks. We should have been notified

Exceptional

Liked: The hotel was beautiful, the food in the restaurant was delicious, and it was just nice to come to the hotel and receive a warm chocolate chip cookie! Also the view could not have been more beautiful from my room!
Disliked: N/A