Overall my stay was OK. I was very disappointed about the charge/money issue.

Liked: The front desk clerk was very nice and professional. The hotel was nice and clean. Comfy beds. And when I was able to grab food, it was very tasty.
Disliked: I love hotels but I was a bit disappointed with: 1) The half shower door/wall. It made my shower time a bit chilly. 2) my family and I couldn't get breakfast until 7am which I'm used to, but girls starting at 6am and my kids had to be at the track by 7:30. 3) which is a HUGE thing, upon reservations the clerks do not inform you of the extra $20/night for incidentals. I purposely was putting the exact amount on my card and I wouldn't have been able to get my room had I not called back and talked to two different people. That's an issue for folks coming from out of town.

Overall experience was okay. One day when we had to call for towels they weren't clean. Fortunately, we were given more than enough, so we did not use the unclean ones.

Liked: Checking in and checking out was pleasant. Hotel and room was clean. Looked nice.
Disliked: Every evening we had to call for replacement towels. Coffee, condiments and water were not replaced.

Other than the minor things...

Liked: Everyone was friendly and professional
Disliked: My room was clean but old food in the fridge. Lamp shade cut up but housekeeper turned it towards wall. But when I laid down I noticed it. And heating/cooling system door cover was broken.

Exceptional

Superb

Pleasant

Exceptional

Excelente

Liked: Very clean nice spacious rooms , nice staff , and good breakfast

Superb

Exceptional

Good