Great location; rooms were very nice. Would stay there again.

Disliked: Long waits on the elevators; had problems with our dinner - served the prime rib cold. Sent it back and they brought out a new steak about half the size. We never ate any of it, just left a poor impression.

Overall nice hotel in a very good location for attending the concert we drove down for. Their parking structure is good for golf carts and Mini Coopers, but our car was sideswiped (likely a couple of thousand dollars in damage) by someone pulling out next to it who just drove off. No security cameras!

Liked: Great service; close to Judson F Williams Convention Center; comfortable room and lobby.
Disliked: Parking - tight and my car was sideswiped by a hit and run moron.

Excellent hotel and conveniently located to the downtown. Had a lovely dinner in the hotel restaurant - excellent food. The room was comfortable with a grand view of downtown El Paso. Staff very helpful and ready to assist. Would definitely stay there again!

Liked: Wonderful stay

Very good stay would definitely...

Liked: Very clean and cold rooms
Disliked: The sink in the bathroom was leaking

Bad

Exceptional

Exceptional

Disappointing

Liked: Breakfast
Disliked: Tiny pillows no fridge

Passable

Liked: Nice location
Disliked: Floor was stained and room was musty.

Exceptional

Exceptional

We most likely wont be...

Liked: Location was great, checking in was easy
Disliked: Our room was a bit dirty, AC was not working properly and the water pressure for the shower was bad.