Great location; rooms were very nice. Would stay there again.

Disliked: Long waits on the elevators; had problems with our dinner - served the prime rib cold. Sent it back and they brought out a new steak about half the size. We never ate any of it, just left a poor impression.

Overall nice hotel in a very good location for attending the concert we drove down for. Their parking structure is good for golf carts and Mini Coopers, but our car was sideswiped (likely a couple of thousand dollars in damage) by someone pulling out next to it who just drove off. No security cameras!

Liked: Great service; close to Judson F Williams Convention Center; comfortable room and lobby.
Disliked: Parking - tight and my car was sideswiped by a hit and run moron.

Excellent hotel and conveniently located to the downtown. Had a lovely dinner in the hotel restaurant - excellent food. The room was comfortable with a grand view of downtown El Paso. Staff very helpful and ready to assist. Would definitely stay there again!

Liked: Wonderful stay

Superb

Exceptional

Good

Disappointing

Liked: Location and the structure
Disliked: Staff not friendly and didn't give me the general infos when I did the check-in regards fitness room, breakfast, checkout...

Exceptional

Exceptional

Exceptional

Exceptional

Very good