Fantastic hotel with fantastic staff; highly recommend this hotel.

Liked: Everything.

Superb

Liked: Good location, well maintained
Disliked: Nothing

Exceptional

Pleasant

Exceptional

Very, very poor front of...

Liked: Nothing in particular
Disliked: Staff at front desk when we checked in were bordering on rude and made it very clear they did not want to be there. They were NOT welcoming at all, and rather the opposite. They were unhelpful, not explaining how to use the lifts (need to present your room card key) and tried to make me sign some paperwork for automatic debit if my credit card, when I had already paid in full upfront. Luckily I read the form and refused to sign. The whole check in experience was the worst I have ever had at a hotel - and j have stayed at many, many hotels over the past 35 years for work travel and personal. Absolutely awful by the Hilton.m group. Why on earth you would put staff like that as front of house and service staff, no idea. He was the worst person to be the first experience one has of the hotel. Tk top it all off the wifi access was totally unclear - again the staff did not explain, and the phone in the room did not work. So I had to walk down to the front desk to ask how things worked. Very, very poor.

Exceptional

Good

Superb

Liked: Nice clean hotel , friendly staff . Breakfast was very good and the lobby bar was good for food in the evenings. Good location

Had a lovely stay, breakfast...

Liked: Close location to the train station and not too far from city centre