Overall it was great for a one night stay. Room was clean, food was good, and the staff were very friendly!

Liked: Very close to the J. Everett Collins Center where I was seeing a show. Dinner was great; food was delicious! Breakfast buffet was also very good. It was nice that breakfast started at 7 a.m. Staff were very friendly and helpful!
Disliked: The bed was not very comfortable and our room was a bit chilly even when the temperature was turned up.

See above statement!

Liked: Breakfast options were great, beds were comfortable, bathroom decent sized, balcony was a huge plus. Breakfast staff were AMAZING!
Disliked: Rooms were subpar considering it being a more "business" based hotel, found tons of old crunchy pieces of food and kids toys under our bed. The shower was definitely not cleaned prior to our arrival, we booked this specific hotel for the pool and hot tub and couldn't use either of them on either day we were there because it was PACKED the whole stay with children ages roughly 1-15/16 years old, screaming, jumping around, splashing, hogging the hot tub and doing cheerleading stunts in the pool completely inconsiderate of the other guests that paid to use those facilities also! I definitely expected a better experience for the price we paid for our stay, I'm insanely disappointed and not sure I'll book here again, which is also disappointing because we were planning on booking this exact hotel for our family vacation next month with our kiddos but after this experience, we'll probably go elsewhere! Also the middle-aged "older" woman at the front desk on Friday afternoon March 14th and Saturday afternoon around dinner time March 16th she had black rectangle framed glasses, and longer dark hair is WICKED rude! She definitely needs a lesson in customer service and to learn some mannerisms! I'm still in disbelief at the rudeness that beamed out of her!

Exceptional

Happy to stay there. I...

Liked: Perfect location, great food, friendly staff and pool.
Disliked: Unfortunately, it is going through renovations. Ask for higher floor or first floor.

Very good

Exceptional

Exceptional

Was a great stay

Liked: Clean and quiet
Disliked: Really over packed at the pool area

Would definitely stay again next...

Liked: The hotel was beautiful - it has been going through a renovation and it looks gorgeous. Our room was very comfortable- the beds were perfect. Loved the Crabtree and Evelyn products in the bathroom. We arrived early and they allowed us to check in early. Staff was so nice.
Disliked: Very limited television stations. Wanted to watch something on ABC and they don’t carry it.

We had a very noisy...

Liked: The staff was great! The pillows were soooo comfortable, kids loved the pool and hot tub
Disliked: It was a little dirty here n there. But not super bad. Also the price for breakfast is out of this world. I really think they should include it.