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DoubleTree by Hilton Hotel Boston-Andover eeee - (888) 608-6346
DoubleTree by Hilton Hotel Boston-Andover, 123 Old River Road, Andover, MA -(888) 608-6346
Area: Andover MA
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BOOK ONLINE OR CALL - (888) 608-6346
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (660 Ratings)
4.6 miles from Andover centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Offering free Wi-Fi, an indoor pool and 2 restaurants, DoubleTree by Hilton Boston-Andover is located near several schools including Merrimack College, 6.0 mi away, UMass Lowell, 8.0 mi away, and Phillips Academy, 6.1 mi away. Each room provides a flat-screen 52-inch cable TV, minifridge and an iPod docking station. There is also a coffee machine. Featuring a shower, private bathrooms also come with a bath and a hairdryer. At DoubleTree by Hilton Boston-Andover guests can exercise at the on-site fitness center. Meeting facilities, luggage storage and dry cleaning services are also available. Free parking is included. An array of activities can be enjoyed on site or in the surroundings, including billiards. Boston Logan Airport is 25 mi and Manchester-Boston Regional Airport is 28 mi away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Canoeing
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` Body thermometer available
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Tennis court & equipment
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

DoubleTree by Hilton Hotel Boston-Andover Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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3

Pleasant - 3.0 out of 5

Jillian, New Bedford MA, visiting J. Everett Collins Center Mon, 26 February 2024

Overall it was great for a one night stay. Room was clean, food was good, and the staff were very friendly!

Liked: Very close to the J. Everett Collins Center where I was seeing a show. Dinner was great; food was delicious! Breakfast buffet was also very good. It was nice that breakfast started at 7 a.m. Staff were very friendly and helpful!
Disliked: The bed was not very comfortable and our room was a bit chilly even when the temperature was turned up.

2

Disappointing - 2.0 out of 5

Ware Mon, 17 March 2025

See above statement!

Liked: Breakfast options were great, beds were comfortable, bathroom decent sized, balcony was a huge plus. Breakfast staff were AMAZING!
Disliked: Rooms were subpar considering it being a more "business" based hotel, found tons of old crunchy pieces of food and kids toys under our bed. The shower was definitely not cleaned prior to our arrival, we booked this specific hotel for the pool and hot tub and couldn't use either of them on either day we were there because it was PACKED the whole stay with children ages roughly 1-15/16 years old, screaming, jumping around, splashing, hogging the hot tub and doing cheerleading stunts in the pool completely inconsiderate of the other guests that paid to use those facilities also! I definitely expected a better experience for the price we paid for our stay, I'm insanely disappointed and not sure I'll book here again, which is also disappointing because we were planning on booking this exact hotel for our family vacation next month with our kiddos but after this experience, we'll probably go elsewhere! Also the middle-aged "older" woman at the front desk on Friday afternoon March 14th and Saturday afternoon around dinner time March 16th she had black rectangle framed glasses, and longer dark hair is WICKED rude! She definitely needs a lesson in customer service and to learn some mannerisms! I'm still in disbelief at the rudeness that beamed out of her!

5

Exceptional - 5.0 out of 5

Luis Sun, 16 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Gail Sun, 16 March 2025

Happy to stay there. I...

Liked: Perfect location, great food, friendly staff and pool.
Disliked: Unfortunately, it is going through renovations. Ask for higher floor or first floor.

4

Very Good - 4.0 out of 5

Danielle Sat, 15 March 2025

Very good

5

Exceptional - 5.0 out of 5

Kailyn Tue, 11 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Latisha Thu, 6 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Tanisha Thu, 6 March 2025

Was a great stay

Liked: Clean and quiet
Disliked: Really over packed at the pool area

5

Exceptional - 5.0 out of 5

Barbara Wed, 5 March 2025

Would definitely stay again next...

Liked: The hotel was beautiful - it has been going through a renovation and it looks gorgeous. Our room was very comfortable- the beds were perfect. Loved the Crabtree and Evelyn products in the bathroom. We arrived early and they allowed us to check in early. Staff was so nice.
Disliked: Very limited television stations. Wanted to watch something on ABC and they don’t carry it.

4.5

Wonderful - 4.5 out of 5

Katie Sun, 2 March 2025

We had a very noisy...

Liked: The staff was great! The pillows were soooo comfortable, kids loved the pool and hot tub
Disliked: It was a little dirty here n there. But not super bad. Also the price for breakfast is out of this world. I really think they should include it.

5

Exceptional - 5.0 out of 5

Anjalique Mon, 17 February 2025

Cleanlynes needs work

Liked: Great staff
Disliked: Okay room needs to be cleaned better

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DoubleTree by Hilton Hotel Boston-Andover 123 Old River Road, Andover, MA