Absolutely dissatisfied

Disliked: It looks like an hospital. And we was in the sych ward. You could not swing a cat in our room and was nothing like the pictures that we booked off. But hey if you become a Hilton Honours member you get 2 bottles of water in your room. Tbh honest it was poor. The view from the window was actually a brick wall. Hearing on full all night made it impossible to sleep.

Great hotel, very high quality.

Liked: Great room, great hotel, lovely spa. Wonderful breakfast and comfy bed. Cookies on arrival were a welcome bonus!
Disliked: Unfortunately the shower leaked all over the bathroom floor. The spa changing rooms could have been a bit cleaner.

Exceptional

Superb

Liked: It was clean, rooms are huge, comfy beds & the spa is lovely!
Disliked: Check out is at 12pm and from 11am onwards the cleaners kept knocking on our door waiting to clean it which shouldn’t be happening until after the check out time!

Very poor

Liked: Room was clean and a good size. Spa was enjoyable
Disliked: The music event that was happening on the night of our stay. I complained at the front desk numerous times and got told that it would be finishing at 12:30. Neither my partner or I could sleep due to the music being extremely loud. We had a busy day the following day and had to be out the hotel early but obviously with limited sleep this was difficult. I believe I was not the only guest to complain about this. I

Not what I would think...

Liked: Location
Disliked: Bad staff bad people staying

Exceptional

Superb

Lovely one night stay in...

Liked: Lovely big rooms. Very present welcoming g staff
Disliked: Nothing