DoubleTree By Hilton Guest Suites & Conf. Center Chicago Downers Grove Guest Reviews
Write a review
2.0 miles from Downers Grove centre |
Write a review
Deja Mon, 11 November 2024
Passable
Liked: I liked that there was a Starbucks in the main lobby.
Disliked: My first room was handicap accessible because my husband had knee surgery recently but the heat didn't work in the room. Also, the hot water knob was broken on the bathroom sink as well as the tissue holder. The standing lamp was broken as well. The second room we were offered didn't have a tub which is what I asked for. The third room wasn't handicap accessible but had a tub but the phones didn't work and the top to the toilet seat was broken. There were kids playing and throwing ice in the halls. Mentioned it to the staff and they said they get a lot of complaints about kids but they'll look into it. The overall stay could have been better if it wasn't for so many issues. We kept switching rooms causing my husband to keep walking on his knee.
Tamiko Fri, 25 October 2024
my stay here was so...
Liked: Theis hotel was very clean and in a great location. It is surrounded by lots or restaurants and shopping centers
Disliked: nothing
Krystal Wed, 23 October 2024
It was completely comfy
Liked: Quite and spacious
Disliked: Elevator acting up
Octavtion Tue, 22 October 2024
Superb
Janaya Mon, 21 October 2024
Exceptional
Yolanda Mon, 21 October 2024
Bad
Liked: It was a good location and the staff was nice and friendly.
Disliked: I did not like that I slept with a comforter that I would give to a homeless person. It was absolutely filthy with mold and red spots that looks like blood stains. I reported it to the front desk and am now waiting for a refund and to speak with a manager about this matter.
Midnitejones Sat, 19 October 2024
Quick visit to watch the...
Liked: Great staff , visually lovely to the eyes , well decorated , makes you want to stay more . Staff was excellent , free parking and a starbucks inside the hotel.
Disliked: n/a
Alexis Mon, 7 October 2024
Exceptional
Normandy Mon, 30 September 2024
Overall my stay here was...
Liked: Was very clean and beautiful
Disliked: My sheets were ripped and so was the couch.
Tennell Sun, 29 September 2024
Superb